Mathilde Monsimer

Handle incoming calls Advise clients and prospects according to their needs Establish quotes in collaboration with the engineering department Ensure follow-up of quotes and customer orders Prepare and transmit orders to the administrative department Update and analyze the margin table Participate in business development Manage supplier relationships Analyze and resolve complaints

Provide reception and telephone services Manage the recruitment process: needs analysis, job description writing, sourcing, interviews, and candidate selection Follow up on applications and build a talent pool Manage recruitment-related administrative tasks: employment declarations, contracts, absence tracking, and medical visit organization

Provide reception and telephone services Conduct prospecting, sales, and customer loyalty actions Manage customer portfolio follow-up Manage administrative aspects of files and claims Carry out accounting and litigation follow-up