Freelancer profile translated to English.
Back to original languageAbout Mathilde
🚀 Propel your venue, agency, or impact-driven business towards greater performance and profitability
As a Business Developer, I master the entire sales cycle, from prospecting and social media communication to closing, to grow your client base, increase your revenue, and build lasting loyalty. I design and implement tailor-made commercial strategies, and I configure tools adapted to your needs: CRM, PMS, emailing software, phoning, automation tools...
As a specialist in venue management software, CRM, and PMS, I have gained solid experience at Hameau de l’Étoile, one of the largest group retreat centers in Europe.
Today, I support:
- Wellness centers, event venues, event agencies, castles, and training spaces
- or Impact-driven businesses
to optimize their organization, positioning, and communication through digitalization, automation, and strategic consulting.
✨ My approach is based on:
- Personalized audits to identify your growth levers
- Concrete action plans adapted to your reality
- Configuration of high-performance tools to streamline your processes and enhance the customer experience
Whether you want to implement a CRM, boost your sales team's performance, or explore a new strategy, let's work together to take your business to the next level!
French
Native or bilingual
English
Fluent
Can work on-site
Montpellier (up to 50km), Paris (up to 50km), Lyon (up to 50km), Marseille (up to 50km), Toulouse (up to 50km)
Experience
- MathildeOptimiseConsultantAugust 2024 - Today (2 years)
- Implementation of an ERP, CRM, and invoicing system + positioning consulting - Château de Césargue
- Digitalization of the registration process with Zapier to streamline the welcome process - WonderMeuf
- Implementation of an integrated cash register system and development of an e-commerce store - A la belle étoile
- Technological watch, search for a new PMS - Hameau de l'Etoile
- le hameau de l'étoileSales Manager and Innovation ManagerHOSPITALITYJanuary 2018 - February 2024 (6 years and 1 month)
- Optimization of venue occupancy: customer relations, implementation and follow-up of quotes and contracts, active prospecting, and participation in trade shows to increase visibility and attract new clients.
- Team Management: Supervision of a sales team of three people
- Digital Transition: Technological watch and implementation of a PMS and CRM improving operational efficiency.
- Change Management: Leading change management, including coordinating and conducting internal training sessions, to ensure the successful adoption of new technologies and processes by the team.
- Crisis Management: Listening to and negotiating with our clients during the COVID period, as well as implementing steering tools for management to effectively plan teams.
- Financial Growth: a 100% increase in revenue in five years thanks to a well-defined sales strategy.
- Creation of an automated alert system to notify clients of the program launched with Airtable - Hameau de l’Étoile
- Development of custom software for internal team communication with Softr and Notion
Recommendations
Be the first to recommend Mathilde
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Business DegreeSUP DE CO DE TROYES2016Diplôme de Commerce
- Engineering DegreeEPF DE MONTPELLIER2015Diplôme d'ingénieur
Certifications
- Certification "Animer une formation en situation professionnelle"Aequalia2025