Freelancer profile translated to English.
Back to original languageAbout Mathilde
PMO for over 7 years, I work on IT projects that require clarification, security, and a sense of urgency.
My role:
- manage the budget/planning/scope trio,
- anticipate & reduce risks,
- facilitate communication between IT, business, QA & integrators,
- identify improvement levers and ensure reliable delivery.
I also assist with resolving operational blockages and C-level decisions, with a capacity to quickly restore clarity on priorities.
I particularly appreciate complex contexts (multi-project, multi-squad, CRM/Salesforce, internal transformation), where my perspective, quick understanding, and ability to pace teams create an immediate impact.
Convinced that success is above all collective, I support project managers, product owners, scrum masters, and developers in structuring processes, establishing effective governance, and improving team maturity on a daily basis.
In summary: I bring flow, structure, and visibility to demanding projects to secure deadlines, quality, and performance.
French
Native or bilingual
English
Fluent
Spanish
Conversational
Can work on-site
Lyon (up to 50km)
Experience
- HiwayChief of StaffCONSULTING AND AUDITSJune 2023 - Today (3 years)Paris, FranceSaaS FinTech Scale-up – 50+ employeesStrategic and operational structuring to support a hyper-growth phase:
- Implementation of governance and steering rituals
- Structuring of the Executive Committee
- Creation of key processes (ops, sales, finance, product)
- Support for the CEO on vision and decision-making
- Coaching leaders on their posture and execution
- biomérieuxCHANGE Consultant within the CRM Program "Service In Motion"MEDICALSeptember 2020 - September 2021 (1 year)Lyon, Auvergne-Rhône-Alpes, France
- Management of the CRM program “Service in Motion”
- Inter-team coordination and facilitation of strategic workshops
- Harmonization of business processes and customer service tools
- Change management for 200+ employees
- Groupe sebFunctional Expert CRM Salesforce (Service Cloud)RETAIL (LARGE RETAILERS)September 2018 - August 2020 (2 years)Région de Lyon, FranceWithin the IT department of the SEB Group (Seb, Moulinex, Tefal, Rowenta, Calor, Krups, Lagostina) and in liaison with the Business teams and the integrator
- International deployment of the Salesforce solution in the subsidiaries' consumer services (USA, Canada, Japan, etc.)
- Management of the enrichment / evolution of this solution, from needs expression to production and monitoring
- Ensuring proper integration with all touchpoints and other application components (mobile applications, websites, campaign management, social networks, etc.),
- Level 3 support as well as management/monitoring of Level 2 handled by an integration partner.
Recommendations
Be the first to recommend Mathilde
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Master's degreeMontpellier Business School2015Boursière d'excellence (bourse attribuée sur des critères sociaux et d’excellence académique finançant l’intégralité des droits de scolarité) Accredited AACSB / AMBA / EPAS Top 10 French Masters in Management 32ème place des meilleurs masters mondiaux par le Financial Times 2014 N°1 pour l'alternance en France
- HEC preparatory classesLycée du Parc2011
Certifications
- Certified Professional Coach, RNCP Level 2Coaching Ways France2021
- Certified Professional Scrum Product OwnerScrum.org2017