Freelancer profile translated to English.
Back to original languageAbout Mathilda
After gaining experience in Customer Service, Recruitment, Communication, and Digital Marketing, I offer you my services in content creation and proofreading in French and English:
âïž Web Writing & Proofreading | Specializing in the following fields: tech (audio & video), food, well-being, beauty.
đš Visual Creation | Print & Web on Adobe Photoshop, Adobe Illustrator
đđ»ââïž Customer Service | Tools: Intercom, WHMCS, ZenDesk, Freshdesk
đ„ Video Editing | Tools: Premiere, iMovie
Feel free to contact me to discuss your projects or your consulting needs. I would be delighted to help you!
See you soon!
French
Native or bilingual
English
Fluent
Spanish
Conversational
Can work on-site
Lille (up to 10km)
Experience
- FyrennVisual Content CreatorENTERTAINMENT AND LEISUREJanuary 2021 - January 2021Lille, FranceCreation of Twitch overlays for streamer Fyrenn:- Loading screen- Pause screen- End screen- Just Chatting screen- In-game screen- Panels (Twitter, Donation, Discord)
- ICREOCustomer Success ManagerFILM AND AVSeptember 2019 - March 2021 (1 year and 6 months)Tourcoing, FranceMission: Inform and take care of RadioKing's clientsMain responsibilities:⣠Respond to all client inquiries via email, chat, and phone⣠Relay client feedback to the Product and Marketing teams⣠Build trusting relationships with our key accounts, while upselling when relevant⣠Regularly improve and update our Help Center⣠Write and translate EN â FR SEO articles⣠Edit tutorial videos⣠Create visual content for social media
- Mathilda PetrinsManagerCONSULTING AND AUDITSJuly 2018 - September 2019 (1 year and 3 months)Lille, FranceAfter obtaining my Master's degree in Digital Marketing & Communication, I decided to create my own company to help VSEs & SMEs. Having observed during my work-study program that a digital strategy could be too expensive for small businesses, I wanted to offer affordable solutions so that all companies could have good visibility & credibility on the web.⣠Creation of a digital communication strategy adapted to each client.⣠Assistance with organization using free tools (Trello, G Suite)
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Education
- International Business DegreeESTICE2016ACQUĂRIR LES FONDAMENTAUX DU MANAGEMENT DES ĂQUIPES ET DES ORGANISATIONS ⣠Marketing digital ⣠Etudes de marchĂ© ⣠Techniques avancĂ©es du commerce et de la logistique Ă l'international ⣠Fundamentals of Negotiation ⣠Droit des contrats et de la consommation ⣠Business Finance & Financial Planning ⣠Team management ⣠Achats responsables ⣠Merchandising de la Distribution ⣠Cross Cultural Negotiation ⣠Communication d'entreprise COMPĂTENCES LINGUISTIQUES ET INTERCULTURELLES DANS UN CONTEXTE PROFESSIONNEL ⣠Langue Espagnole | Creacion de empresas ⣠Langue et culture | Russe
- Master of Digital Marketing and CommunicationMBWay Lille2018MARKETING ET COMMUNICATION ⣠DĂ©veloppement stratĂ©gique des affaires ⣠Gestion des Grands Comptes ⣠Expertise commerciale ⣠DĂ©veloppement et management de l'innovation ⣠Marketing digital ⣠Manager sa marque ⣠Digital et performance commerciale ⣠Communication Ă 360° ⣠Optimiser lâinvestissement publicitaire MANAGEMENT ET DIGITAL ⣠Community Management ⣠Missions marketing communication et Management intermĂ©diaire ⣠Leadership & Management du changement GESTION ET ENTREPRENEURIAT ⣠Management et pilotage stratĂ©gique ⣠Conduite de projet entrepreneurial ⣠IngĂ©nierie du financement ⣠Business Plan ⣠Valorisation des entreprises ⣠Processus de la nĂ©gociation et Audit