Freelancer profile translated to English.
Back to original languageAbout Mathieu
Senior Salesforce professional, I have been supporting international companies for over 10 years in designing CRM architectures, managing complex projects, and multi-country deployments. Certified Data Architect, CPQ, Sales/Service/Field Service/Experience Cloud, and Scrum Master, I am involved from functional scoping to Go-Live, integrating data, process, and change management. Former Product Manager at Thomson Reuters, I bring a strong product culture, expertise in integration (ERP, SAP, HubSpot, Zendesk...), and mastery of the Salesforce multi-cloud. Trilingual French-English-German.
English
Native or bilingual
French
Native or bilingual
German
Fluent
Polish
Basic
Can work on-site
Paris (up to 50km)
Experience
- SIGNATURIT (LOGICIELS DE SIGNATURE ELECTRONIQUE, VALIDATION D'IDENTITE),CRM Project ManagerSOFTWARE PUBLISHINGJuly 2025 - Today (11 months)Paris, FranceMerge the CRM of two subsidiaries (Vialink and Universign) under Salesforce, prepare for acquisition by an American investment fund (effective November 17, 2025), deploy best practices developed internationally in France, prepare for the deployment of Salesforce CPQ in 2026.System Architecture: integration of the Marketing platform (Hubspot), CRM (Salesforce), accounting software (Pennylane), Support system (Zendesk), and legal collaboration software (Formality).Salesforce process re-engineering, adoption of international processes by France• Change Management: make Salesforce usable and used by French sales teams.
- INGENICO (SOLUTIONS DE PAIEMENT),Salesforce Project ManagerOctober 2024 - May 2025 (7 months)Paris, FranceFollowing an internal reorganization (closure of the Brussels office), Ingenico was looking for a Salesforce Project Manager to ensure the transition until the internal recruitment of a permanent Project Manager. Objective.
- FORTERRO (EDITEUR D'ERP POUR ENTREPRISES DE TAILLE MOYENNE),Salesforce Project ManagerApril 2024 - October 2024 (6 months)Paris, FranceForterro has a common Salesforce platform for Europe (centralized management in London). However, quotes and billing processes are country-specific. Mission: identify, with business managers (Sales, Finance), country-specific processes (countries covered: France, Germany, Poland, and Switzerland) to enable the deployment of Salesforce CPQ with individualized processes (product and pricing rules) and quotes.• Definition and monitoring of country-specific adaptations. Writing and prioritization of User Stories.• Preparation of user acceptance testing, support for users/testers.• Change management: training, post-deployment support.• Data migration, integration with ERPs.
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Education
- Salesforce Data Architect, AdministratorArchitecte de données Salesforce, Administrateur
- "Investment Manager Certificate" (IMC) Certification1996Certification "Investment Manager Certificate" (IMC)