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Mathieu PelletierMP

Mathieu Pelletier

🏆 Expert Shopify | Growth & E-commerce Consultant

€650/day
7 projects
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Mathieu

🚀Expert Digital & E-commerce — 15 years of experience serving your online growth

For over 15 years, I have been supporting brands and companies in structuring, developing, and optimizing their digital and e-commerce businesses, particularly in the Luxury (YSL, Kenzo, LVMH, Roger Vivier, Bompard), fashion, cosmetics, and entertainment sectors.

Launch or structure your e-commerce business?
Together, we will define the best digital strategy, choose the appropriate platform (Shopify, Wordpress, Magento…), and the optimal ecosystem (CRM, acquisition, loyalty).
Projection of investments, revenue modeling by lever (SEO, SEA, SMA, marketplaces, affiliation, influence, email marketing).


📈Accelerate your digital growth?
Performance audit, targeted action plan, activation or optimization of your channels.
Implementation possible directly or with your internal teams.


👔Need a transition manager or digital leader to manage your projects?
Agile intervention, for short or long missions, part-time or full-time, with start-ups, SMEs, mid-sized companies, or large corporations.
Management, international coordination, change management.


💡Flexible services:hourly rate, fixed fee, or performance-based, according to your objectives.
=> maximize your return on investment while limiting risks.


🛠️Key Expertise:
• Website Redesign (Shopify Partner)
• Digital & E-commerce Strategy
• Internationalization & Cross-border Development
• SEA: Google Ads, Shopping, Merchant Center
• Social Ads: Meta (Facebook, Instagram), Pinterest, TikTok
• CRM, Email Marketing & Marketing Automation (Klaviyo, Brevo, Mailchimp)
• Affiliation
• Facebook Business Manager (setup, debug, pixel, audiences)
• Analysis & Reporting: Google Analytics, GA4, Looker Studio
  • French

    Native or bilingual

  • English

    Fluent

  • Italian

    Conversational

Can work on-site
Paris (up to 50km), Paris (up to 100km)

Experience

  • Sküma Water
    E-commerce & Digital Growth Support
    RETAIL (SMALL BUSINESS)
    December 2024 - July 2025 (7 months)
    Paris, France
    For Sküma Water, a brand specializing in water filtration and remineralization solutions, I supported the team in structuring and accelerating its e-commerce activity, with a performance and results-oriented approach.

    Interventions carried out:
    • Complete Shopify website redesign: optimization of UX and conversion funnel (CRO), improvement of customer journey and product pages.
    • Implementation of acquisition and visibility fundamentals:
    • SEO: optimization of content and site structure.
    • SEA: Google Ads / Shopping campaigns, advanced optimizations on Google Merchant Center.
    • SMA: Social Ads activation (Facebook / Instagram) to support brand awareness and conversion.
    • CRM & email marketing automation: creation of automated scenarios (welcome pack, abandoned cart, post-purchase) with a nurturing / loyalty approach.
    • Business development support: strategic advice on activating the right levers according to growth objectives, budget allocation between acquisition and loyalty.

    Mission carried out in direct management with the founders and operational teams, with both a strategic and very operational vision.
    E-commerce Strategy Email Marketing Klaviyo Shopify
  • Eric Bompard
    Chief Digital & Client Officer
    LUXURY GOODS
    September 2022 - April 2024 (1 year and 7 months)
    Paris, France
    Transition Management
    Member of the executive committee, responsible for defining and implementing the e-commerce and CRM strategy
    Management of 20 employees

    Management of E-commerce, CRM, Data, and Customer Service departments, with an omnichannel approach for a seamless and consistent customer experience

    Maintained good e-commerce results during and after Covid, outperforming other sales channels in a declining market, by optimizing costs, technical solutions, internal organization, and accelerating the acquisition/conversion/loyalty trio.

    Supervision of e-commerce performance:
    - Definition and execution of the acquisition strategy with a mix of channels including SEO, SEA, SMA, email marketing, retargeting
    - Management of the commercial calendar and key events, including specific campaigns to maximize sales during strategic periods (sales, holidays, etc.)
    - Continuous optimization of conversion rates (CRO) through analysis of customer journeys, reduction of friction points, and improvement of user experience
    - A/B testing to evaluate and improve the performance of product pages, conversion funnels, and emails

    Optimization of customer loyalty processes, with a focus on the CRM program, advanced segmentation, and marketing campaign automation.

    Development of B2B activity, creation of a new sales channel and e-commerce development

    Management of digital innovation projects, including digital transformation, website redesign, and data optimization for strategic decision-making

    Technical environment: implementation and optimization of SalesForce Commerce Cloud, Splio, Imagino, AB Tasty, Botify, AddingWell, Octipas, Global-E...

    Collaboration with internal and external teams to maximize profitability, improve customer engagement, and support long-term growth.
    Transition Management E-commerce Luxury Traffic Acquisition Digital Transformation and Strategy CRM Salesforce Commerce Cloud Shopify Expert
  • Alpenite
    Key Account France & Business Dev
    LUXURY GOODS
    September 2021 - May 2023 (1 year and 8 months)
    Paris, France
    Responsible for the LVMH account for 10 Houses
    Representative of ALPENITE (Italian company) and the Arsenalia group in France
    SalesForce Commerce Cloud, Akeneo, Coremedia, Bynder, Magento, SAP, ADOBE…

Reviews

5.0

Out of 5 ratings

QuentinQ

Quentin

BY K

Reviewed on 1/2/2024

Mathieu's approach to a Shopify scoping mission was excellent.
P

Pauline

FERE

Reviewed on 11/25/2021

Very professional, hyper responsive and attentive. He took his mission to heart and managed to solve the encountered problems. I recommend him.

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Education

  • Master in Digital Project Management
    Institut de l'Internet et du Multimédia
    2006

Certifications

  • SHOPIFY Business Fundamentals Certification
    Shopify Partner Academy
    2022
    E-commerce Strategy E-commerce Shopify Shopify Expert
  • SHOPIFY Product Fundamentals Certification
    Shopify Partner Academy
    2022
    Web Marketing Strategy Shopify Automation Email Marketing Shopify Expert Web Project Management Project Management E-commerce SEM Shopify Development

Skill set

Categories