Freelancer profile translated to English.
Back to original languageAbout Mathieu
🚀 AI Product Builder specialized in process automation, AI agents, and intelligent workflows.
My Philosophy:
AI in service of productivity, yes, but above all in service of gainingfree timeand **reducing mental load**!
I help companies, freelancers, and professional firms save time and improve their productivity through tailor-made artificial intelligence solutions.
My Areas of Expertise:
• Design of customAI agents
• Business processautomationwithn8n
• Integration of OpenAI models or others, and generative AI tools
• Creation ofworkflows connecting your applications and data
• Creation ofcustom Dashboards
• Development of no-code / low-code solutions with Notion, Airtable, Supabase, Softr, and modern productivity tools
My background allows me to bring a particularly pragmatic vision to digital projects. Before specializing in AI, I worked in a biotech startup for 6 years (field: aquaculture and treatment of certain cancers from coral compounds), and I supported professionals in creating and managing their online presence as a WordPress webmaster, content creator, and customer support.
My Freelance "Superpowers":
Reproduction of medical illustrations, Creation of visuals and social media content (Procreate, Canva), Scientific rigor (Master's in Oceanography), Collaboration with highly diverse professionals (Surgeons, Artisans, Marketing Agencies, Freelancers).
My Goal:
Create simple, reliable, and useful solutions that provide a concrete return on investment from the first weeks of use.
Main Tools:
n8n • OpenAI • Notion • Airtable • Supabase • Softr • WordPress
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- MatWeb - Free-lanceAI Product Builder | n8n • AI Agents • AutomationTECHAugust 2020 - Today (6 years)Tarbes, France**Goal**: Design digital solutions and intelligent automations that enable companies, freelancers, and professionals to save time, reduce repetitive tasks, and improve their productivity.**AI Building & Automation**:Design of custom AI agents, creation of automated workflows with n8n, and integration of generative AI solutions into business processes. Development of tailor-made tools connecting applications, databases, and third-party services to simplify daily operations and centralize information.**Web Development & Digital Solutions**:Design and redesign of WordPress and WooCommerce sites (e-commerce, showcase, expert blogs) for clients from various sectors: medical, luxury, crafts, communication agencies, and freelancers.**Webmastering & Optimization**:Technical and editorial maintenance, SEO content integration, performance analysis, continuous improvement of user experience, and platform security.**Dashboard Creation & Data Centralization**:Implementation of control and activity monitoring spaces connected to the company's various tools to facilitate decision-making and key indicator tracking.**Content Creation & Visual Communication**:Creation of graphic materials, digital content, and technical illustrations. Particular expertise in reproducing medical and anatomical illustrations for healthcare professionals.**Environments and Tools**:n8n • OpenAI • Notion • Airtable • Supabase • Softr • WordPress • WooCommerce • HTML/CSS • Google Analytics • Canva • Procreate
- EN VOITURE SIMONEAccount Manager & Customer Care SpecialistTRANSPORTATIONMarch 2024 - Today (2 years and 5 months)Paris, FranceGoal: Support and retain the network of partner teachers while optimizing internal processes.Account Management: Management of the teacher partner lifecycle (onboarding, administrative follow-up, engagement) and resolution of complex issues.Support: Technical and operational support via Zendesk, ensuring high partner satisfaction.Optimization & Automation: Direct collaboration with management to automate time-consuming tasks via Zapier. Analysis and breakdown of workflows to improve team efficiency.Product Feedback: Precise identification of user friction points and writing detailed reports for the technical/product team (improvement suggestions and bugs).Technical stack used: Zendesk, Slack, Notion, Zapier, Google Tools.
- OnepilotCustomer Care Hero Lead (Quality Referent)DIGITAL AND ITSeptember 2023 - March 2024 (5 months)Paris, FranceGoal: Ensure excellence in customer support for the leading network of real estate agencies in France (ORPI) and manage team performance.Quality Management (QA): Audit and control of team agents' responses to ensure adherence to processes and client's 'tone of voice'.Omnichannel Management: Handling complex requests (Level 1 and 2) via Intercom by phone, email, and SMS.Knowledge Management: Updating and optimizing the internal knowledge base (a critical tool enabling agents to respond accurately).Continuous Improvement: Identifying recurring blocking points and proposing solutions to streamline the user journey.Client Tool Migration: Managing the client software migration period with a very high volume of tickets.Technical stack used: Intercom, Aircall, Onepilot Knowledge Base, Client Software 'Sweepbright'.
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Education
- AI Product BuilderLe Wagon2026Création fullstack d’applications, Agent IA, Workflows, Automatisation Stack: - Backend/Automation : N8N - Database : Airtable, Supabase - Frontend : Softr, Lovable, Cursor
- Web Application DeveloperLe Wagon2022Concevoir et développer une application web. Ruby on Rails HTML/CSS Javascript Base de données
Certifications
- Web Application DeveloperLe Wagon2022