Freelancer profile translated to English.
Back to original languageAbout Mathieu
I am a freelance developer specializing in the creation of AI agents and automations.
I assist companies in implementing AI-based solutions capable of automating certain interactions with their customers or internal processes.
In particular, I developAI voice agentscapable of:
- answering incoming calls
- qualifying customer requests
- making appointments
- providing information automatically
- triggering actions (SMS, emails, CRM, etc.)
These systems allow companies tono longer miss calls and save valuable timein managing their customer relationships.
I also work on the creation ofautomations and AI agents connected to existing toolsvia API.
Stack and tools:
- Voice AI
- Twilio
- Retell AI
- Make / automations
- API integrations
- LLM / conversational agents
I can be involved in:
• development of AI voice agents
• process automation
• API and tool integration
• implementation of custom AI solutions
Available for freelance missions.
French
Native or bilingual
English
Fluent
Can work on-site
Lyon (up to 50km)
Experience
- entreprise artisanaleDevelopment and deployment of an AI voice agentCIVIL ENGINEERINGDecember 2025 - Today (6 months)Saint-Just-Saint-Rambert, FranceDevelopment and deployment of an AI voice agent for a craftsman to automate the management of incoming calls.The objective was to automatically answer customer calls, qualify their requests, and facilitate appointment booking.Features implemented:• automatic response to incoming calls• qualification of customer requests• information gathering and pre-qualification• redirection or transmission of information to the professional• 24/7 operationTechnical stack:• Voice AI• Twilio (call management)• Retell (conversational agent)• automations via APIResult: improved call management and reduced missed calls.
- MoOngySystem AdministratorDIGITAL AND ITAugust 2024 - September 2025 (1 year and 1 month)Lyon, FranceSystems administrator with experience in IT infrastructure management, automation, and security.My responsibilities included:• Server administration and Group Policy (GPO) management• Microsoft 365 environment administration: Exchange, Entra ID (Azure AD)• Automation of tasks and processes via PowerShell• IT tool migration projects (antivirus, migration from GLPI to AssetSonar with API integration)• Cybersecurity and vulnerability scan management with Tenable Nessus• Identity administration and management with Okta• Access and rights management on WorkdayThese experiences have allowed me to develop strong skills in system administration, automation, API integration, and cloud and SaaS environment management.
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Education
- Full Stack Developer BachelorEstiam2025
Skill set (28)
Categories
- Other