Freelancer profile translated to English.
Back to original languageAbout Mathieu
As an expert in Travel & Expense, I assist you in deploying and optimizing booking and expense management solutions.
With a strong background in technical expertise and process transformation, I help you simplify user journeys, control budgets, and strengthen compliance with your company's internal policies.
Leveraging in-depth knowledge of the T&E ecosystem, I help you achieve operational efficiency gains and measurable savings, while providing a clear strategic vision.
My areas of expertise include:
- Implementation and optimization of T&E tools (SAP Concur, Amex GBT Neo)
- Configuration audits
- Project management
- Change management support
To learn more, feel free to contact me. I'd be delighted to discuss further.
French
Native or bilingual
English
Fluent
Can work on-site
Grenoble (up to 50km), Paris (up to 50km), Lyon (up to 50km)
Experience
- AragoT&E Pre-Sales SpecialistCONSULTING AND AUDITSAugust 2024 - February 2025 (6 months)Paris, France
- Pre-sales responsibility for Travel & Expense solutions (SAP Concur, and Amadeus Cytric) for various international prospects
- Management of tenders, needs assessment and scoping, architecture & integrations, methodology, project governance, success indicators & ROI
- Conducting audits, steering, reporting
- Amex GBT NeoCustomer Success ManagerSOFTWARE PUBLISHINGSeptember 2021 - July 2024 (2 years and 10 months)Paris, France
- Management of an international client portfolio (Dassault Aviation, ArcelorMittal, Technip, CGI, MBDA, Adeo, Boulanger ...)
- Monitoring and optimization of the Neo platform
- Workflow management
- Incident and SLA monitoring
- Collaboration with various internal departments (product, sales, UX/UI, support ...)
- Implementation of new Travel & Expense countries
- Product roadmap and release presentations
- Travel and Transport - CTMImplementation & Technology Project ManagerDIGITAL AND ITAugust 2019 - March 2021 (1 year and 7 months)Saint-Priest, France
- Implementation of Travel & Expense solutions (SAP Concur and Amex GBT Neo) for international clients (Itron, SFAM, Arthrex ...)
- Client training
- Creation of support materials (navigation guides ...)
- Management of internal technological tools (back-office, GDS ...)
- Network management
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Education
- Bac Pro CommercePigier Paris2006
- BTS TourismeETS Paris2008
Certifications
- International Certification Product OwnerScrum League2026