Freelancer profile translated to English.
Back to original languageAbout Mathieu
User researcher and Doctor of Neuroscience.
After an academic background in behavioral neuroscience, I decided to leverage my skills in my role as User Researcher and ResearchOPS.
For 10 years, I have been supporting my clients (L'Oréal, Scaleway, Betclic, CDiscount, Airbus, Moët et Chandon...) on their UX issues by applying a rigorous and scientific approach to both qualitative and quantitative user research, regardless of the project environment.
My key skills that could be useful to you?
- Creation of research repositories
- ResearchOps (optimization of user research processes)
- Qualitative user research (interviews, user testing) and quantitative user research (surveys, analytics)
- Training in UX methodologies
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Do not hesitate to contact me to discuss your project and how to successfully complete it, always with the goal of best satisfying your users!
See you soon!
Mathieu
French
Native or bilingual
English
Fluent
Can work on-site
Bordeaux (up to 50km), Paris (up to 10km), Toulouse (up to 50km), Nantes (up to 50km)
Experience
- L'OréalSenior User ResearcherFebruary 2024 - Today (2 years and 4 months)Bordeaux, France- Redesign of a business application for allocating annual marketing budgets by AI- Usability testing on the existing application to identify major frustration points- Jobs To Be Done interviews and deliverable design to uncover new product opportunities- Creation of a research repository with Usedge- Documentation of features and design tracking in Notion- Design Thinking workshops with end-users to prioritize and design the new application- Co-design of the new application screens with a UX designer
- ScalewaySenior User Researcher - ResearchOpsOctober 2023 - April 2024 (6 months)- Creation of the research repository in Airtable (Atomic Research Framework)- Production of documentation and templates to encourage repository adoption- Continuous improvement and optimization of research processes- Evangelizing teams on research work- Discovery research on Scaleway's product catalog- Discovery research on encryption keys for the creation of a new key management product.- Implementation of virtuous loops between Sales and Product teams
- Betclic GroupHead of ResearchDecember 2020 - October 2023 (2 years and 10 months)Bordeaux, France- Implementation of a user-centered approach- Creation of the research team (5 people)- Creation and continuous improvement of research production processes- Establishment of production standards (user testing, interviews, questionnaires, unmoderated user testing) from brief to delivery.- Implementation of atomic research- Creation and maintenance of research repositories (Dovetail, Airtable)- Mentoring junior profiles- Monitoring and communication of insights from research studies- Processing and analysis of spontaneous customer feedback (app stores, customer support, social networks)
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Education
- Doctorate in Behavioral NeuroscienceUniversity of Bordeaux 12011Ma thèse de doctorat avait pour but d'étudier le rôle des récompenses dans la mise en place des stratégie d'apprentissage. Par une approche de psychologie expérimentale, de neurobiologie et de pharmacologie, j'ai pu montrer que les drogues d'abus bloquent le cerveau dans un mode de fonctionnement rigide, basé sur les habitudes au détriment du mode flexible qui permet de s'adapter correctement dans de nouvelles situations.