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Mathieu BalayMB

Mathieu Balay

AI Automation Consultant

€450/day
Lyon, FR
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Mathieu

I have an AI Agents Agency.
My niche: Establishments in the hotel and restaurant sector (HORECA).
The type of AI agent I implement: Intelligent booking agents, 24/7 customer service assistants, and order automation systems.
The concrete benefit for my clients: Currently pursuing a BTS in Management in Hospitality and Catering, I have a thorough understanding of the industry's constraints. My agents free up teams from repetitive tasks, increase occupancy rates, and ensure instant customer response, even during peak hours.
  • French

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • Chalet du mont roland
    Apprentice Cook
    RESTAURANTS AND FOOD SERVICE
    August 2023 - July 2025 (1 year and 11 months)
    Dole, France
    I wanted to become a cook, so I completed a vocational baccalaureate in hospitality and catering. Afterwards, I became aware of all the problems these businesses have, and I want to solve them.
    Hospitality Restaurant AI Automation artificial intelligence AI Agent
  • Domaine de Rouffach
    Cook
    RESTAURANTS AND FOOD SERVICE
    August 2025 - Today (10 months)
    I am currently pursuing a BTS in Management in Hospitality and Catering to understand how to create and run a business, all with the goal of launching my AI agents to help businesses in this world.

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Education

  • BTS in Management in Hospitality and Catering
    Lycée Hyacinthe Friant
    2026
  • Vocational Baccalaureate in Hospitality and Catering
    Lycée Hyacinthe Friant
    2024

Skill set

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