About Mathieu
Spanish
Conversational
English
Conversational
French
Native or bilingual
Experience
- Big DramaCFO & Co-founderCULTUREMarch 2017 - Today (9 years and 3 months)Paris, France
- MyBestProHead of ProductionTELECOMMUNICATIONSMay 2015 - September 2016 (1 year and 4 months)Paris, France- Management of a call center via a service provider with 45 offshore positions: Morocco and Madagascar- Direct management of 10 people: Customer and Sales Service, Debt Collection, Production- Production of cross-functional activity reports: 4 business units - 11 activities- Resource management to achieve operational and contractual objectives- Leading and monitoring the qualitative and quantitative execution of services provided
- JuritravailProject ManagerCONSULTING AND AUDITSDecember 2014 - May 2015 (5 months)La Rochelle, FranceLaunch of a telephone legal information service: 6 clients, 20,000 calls/year, 20 positions in La Rochelle- Business plan development and expense tracking.- Study of specifications, technical acceptance, and operational deployment- Project management: coordination of teams: technical, marketing, HR, training- Client follow-up: needs assessment and client relations
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Education
- Profit Center ManagerIFAG PARIS2012
- Degree in Audit/Management ControlIUT Bobigny2009