Freelancer profile translated to English.

Description

AMOA / Business Analyst Consultant – Functional with 9 years of experience between Canada and France.

I handle requirements gathering, scoping, prioritization, user story writing, workshop facilitation, and product support.
My background in insurance, banking, and web is complemented by experience in software quality (QA lead, automated testing) and a strong technical sensibility (REST APIs, JSON, SQL). I naturally speak the language of developers and QA while maintaining alignment with business value.
I am fully operational from D+1 in complex agile environments (SAFe, Scrum), with a strong delivery orientation.

Why me?

My North American experience brings me structuring rigor, real versatility, and a strong adaptability. With the added bonus of the Quebec touch that never leaves anyone indifferent.

Roles I propose

AMOA Consultant / Functional Analyst
Technical Business Analyst (digital projects)
Proxy or Support Product Owner
Business / Tech Liaison

My typical task description

Gather and analyze business needs in conjunction with internal and external stakeholders
Write clear and detailed functional specifications in the form of User Stories
Build and maintain permanent product documentation
Collaborate closely with technical, product, QA teams, and users
Participate in functional testing, solution validation, and user support
Implement change management (post-implementation follow-ups, training)
Contribute to the continuous improvement of existing processes and tools
Work in English daily with international contacts

Looking forward to discussing

Industry field of expertise

Languages

French
Native or bilingual
English
Native or bilingual

Workplace preferences

Can work on-site

Nice (up to 50km)

Intact
AMOA Consultant – Insurance – Self-service journey
BANKING AND INSURANCE
July 2025 - Today (11 months)
Montréal, Canada
Functional analysis mission within a SAFe agile team for the evolution of a self-service web application allowing policyholders to modify their insurance policy independently.
Requirements gathering, workshop facilitation, user story writing, and coordination of dependencies with front-end, back-end, and architecture teams.
Active contribution to PI planning and backlog management. Acting as a functional referent for business stakeholders and the development team.
Implementation of a value-oriented approach to improve customer experience and reduce incoming calls to customer service.
SAFe Business Analysis Property and Casualty Insurance Change Management Requirements Analysis
National Bank of Canada
AMOA Consultant – Banking Sector – Software Integration
BANKING AND INSURANCE
April 2025 - July 2025 (3 months)
Montréal, Canada
Functional scoping mission for the integration of banking software (Backbase).
Analysis of business and technical requirements, facilitation of multidisciplinary workshops, writing of functional specifications, and alignment with target architecture.
Strong collaboration with UX, IT, and architecture teams to ensure overall consistency. Agile approach with regular refinements.
Acting as an independent consultant, ensuring functional quality and business continuity.
Functional Analysis XML/JSON REST APIs Backbase SAFe
Intact
Senior AMOA – Insurance – Strategic Scoping
BANKING AND INSURANCE
May 2023 - April 2025 (1 year and 11 months)
Montréal, Canada
Scoping of a project to integrate web submission into the multi-channel sales process.
Mapping of the existing journey, definition of the target process, strategic roadmap over two years.
Writing user stories
Contribution to a product MVP
Facilitation of story mapping and support for governance.
Delivery of a complete backlog (40+ user stories) compliant with the target architecture.
High value-added intervention as a transverse functional referent.
Backlog Management Business Analysis User Story Mapping Specifications Document SAFe