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Mathias JaggiMJ

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Freelancer profile translated to English.
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About Mathias

Freelance IT Consultant — Windows, Microsoft 365 & Azure Infrastructures
Independent IT consultant based in the Lyon region, I support SMEs and VSEs in managing and evolving their information systems: Windows Server infrastructures, Microsoft 365 environments, Azure, and supervision via RMM.
After several years in IT service companies and consulting firms, I chose independence to offer my clients what is often missing in large structures: a single, responsive contact who knows their environment inside out.

What I do concretely:
  • Administration and operational maintenance of Windows Server infrastructures (AD, GPO, RDS, VMware/Hyper-V virtualization) as well as MacOS
  • Deployment and administration of Microsoft 365: Exchange Online, Teams, Intune, Azure AD
  • Implementation of supervision and automation (NinjaOne, PowerShell scripts, etc.)
  • IT support and consulting for SME/VSE managers

Why work with me?
As a solo consultant, you have a direct contact from the first call to the end of the assignment. No sales reps, no juniors discovering your infrastructure on D-day — just someone competent, available, and invested in your success.
Based in Lyon, I work both in person (Auvergne-Rhône-Alpes region) and fully remotely.
  • French

    Native or bilingual

  • English

    Native or bilingual

  • German

    Basic

Remote only
Primarily works remotely

Experience

  • e-novinfo SA
    IT System Specialist Helpdesk
    January 2025 - Today (1 year and 5 months)
    Responsibilities of "IT Technician Helpdesk" below
    Implementation and maintenance of team performance reports (PowerBI)
    Technical mentoring of Helpdesk staff
    Technical referent for the Apple department
    Customer support and follow-up during takeover and onboarding phases
  • e-novinfo SA
    IT Technician Helpdesk
    January 2024 - January 2025 (1 year)
    Management of IT systems under Windows and MacOS
    Network administration (Fortinet, Ubiquiti, and Meraki)
    User support, complex problem resolution, assistance to the technical team (L2-3)
    Response to cybersecurity incidents
  • Partner IT SA
    System Administrator
    January 2023 - January 2024 (1 year)
    Management of IT systems under Windows, IT project execution
    Microsoft platform administration (Active Directory, Microsoft 365)
    Network administration (Fortinet, Ubiquiti)
    User support and training (L1-2-3)
    Proposal writing and client follow-up

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Education

  • MS-102 and MS-700
    Microsoft
    2023
    MS-102 et MS-700
  • CFC Computer Scientist
    EPSIC and in company
    2023
    CFC Informaticien

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