About Mathias
- Administration and operational maintenance of Windows Server infrastructures (AD, GPO, RDS, VMware/Hyper-V virtualization) as well as MacOS
- Deployment and administration of Microsoft 365: Exchange Online, Teams, Intune, Azure AD
- Implementation of supervision and automation (NinjaOne, PowerShell scripts, etc.)
- IT support and consulting for SME/VSE managers
French
Native or bilingual
English
Native or bilingual
German
Basic
Experience
- e-novinfo SAIT System Specialist HelpdeskJanuary 2025 - Today (1 year and 5 months)Responsibilities of "IT Technician Helpdesk" belowImplementation and maintenance of team performance reports (PowerBI)Technical mentoring of Helpdesk staffTechnical referent for the Apple departmentCustomer support and follow-up during takeover and onboarding phases
- e-novinfo SAIT Technician HelpdeskJanuary 2024 - January 2025 (1 year)Management of IT systems under Windows and MacOSNetwork administration (Fortinet, Ubiquiti, and Meraki)User support, complex problem resolution, assistance to the technical team (L2-3)Response to cybersecurity incidents
- Partner IT SASystem AdministratorJanuary 2023 - January 2024 (1 year)Management of IT systems under Windows, IT project executionMicrosoft platform administration (Active Directory, Microsoft 365)Network administration (Fortinet, Ubiquiti)User support and training (L1-2-3)Proposal writing and client follow-up
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Education
- MS-102 and MS-700Microsoft2023MS-102 et MS-700
- CFC Computer ScientistEPSIC and in company2023CFC Informaticien