Freelancer profile translated to English.
Back to original languageAbout Mateo
Sales expert with 7 years of experience (BPO), combining commercial prospecting and SEO strategy to maximize client growth in Spanish-speaking markets.
My dual impact expertise:
Strategic Sales: Active prospecting (cold calling), closing, and account management with an ethical and rigorous approach.
SEO & Visibility: Content optimization and organic visibility to attract qualified leads.
Analysis & Reporting: Each mission includes a detailed daily 'Frontline' report to optimize performance and ROI.
Based in Paris, I offer tailor-made support for companies wishing to expand into Spain or Latin America with measurable results.
Spanish
Native or bilingual
English
Fluent
French
Conversational
Remote only
Primarily works remotely
Experience
- BlackstoneMedicalServicesCollector Advisor & Sales RepresentativeJanuary 2022 - January 2024 (2 years)– Managed end-to-end outbound and inbound operations for the Collections Department, consistently exceeding recovery targets by 15%.– Negotiated complex payment plans and resolved account discrepancies for the US medical market.– Executed upselling strategies during service interactions, significantly increasing the Average Order Value (AOV).
- TeleperformanceTeam Lead / Sales & Customer Service AdvisorJanuary 2020 - January 2022 (2 years)– Promoted to Team Lead within 6 months due to exceptional performance in sales and quality KPIs.– Led and coached a team of 15 advisors on negotiation techniques and closing strategies.– Specialized in the "Infinity" campaign, handling high-profile customer escalations and premium account advisory.
- DirecTV(AllusKonecta)Sales & Customer Service Advisor (International Market)January 2018 - January 2019 (1 year)– Executed cold-calling strategies for the Ecuadorian market, focusing on subscriber acquisition.– Provided technical support and cross-selling for telecommunications services, maintaining top-tier CSAT scores.
Recommendations
Be the first to recommend Mateo
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- B.S. in Digital Advertising andUniversidad Digital de An tioquiaB.S. in Digital Advertising and
- Advanced Conversational EnglishBLENDEXAdvanced Conversational English