Freelancer profile translated to English.

Description

With 7 years of experience in reception and night audit in 3, 4, and 5-star Parisian hotels, I offer remote reception, administrative management, and tele secretarial services.

As a self-employed entrepreneur since 2019 and President of the SAS Bonextrat since 2023, I have developed a loyal client portfolio within major Parisian establishments such as Hôtel Bonaparte, Madame Drouot Hôtel & Spa, and Simon's Boutique Hotel.

My proficiency in hotel software and my high-end service mindset enable me to intervene quickly and effectively, both in person and remotely.

🌍 I am fluent in: French · English · Arabic · Kabyle · Spanish

Languages

French
Native or bilingual
Arabic
Native or bilingual
English
Native or bilingual
Spanish
Conversational

Workplace preferences

Remote only

Primarily works remotely

Bonextrat
Trainer
HOSPITALITY
November 2023 - Today (2 years and 7 months)
Paris, France
Training employees on hotel software and reception duties in hotels.
Proficiency in various software such as Mews/ Misterbooking/ Medialogue...
Bonextrat
Team Management
HOSPITALITY
November 2023 - Today (2 years and 7 months)
Managing employee schedules and proposing assignments for self-employed individuals to ensure service presence and continuity for our clients.
Monitoring services to ensure client satisfaction.
Responding to client and employee requests to ensure better comfort and smoother service delivery.
Bonextrat
Sales
HOSPITALITY
November 2023 - Today (2 years and 7 months)
Paris, France
As part of Bonextrat's development, I also handle the sales aspect: prospecting new clients, field appointments, presenting our services to hotels, and long-term relationship management. This approach has allowed me to build a solid network in Parisian hospitality.
My proficiency in hotel software and my high-end service mindset enable me to intervene quickly and effectively, both in person and remotely.