Massimiliana Perdono

Compliance and Risks: Rigorous updating and validation of client files according to regulatory standards (KYC, AML-CFT). Operational Management: In-depth analysis of files and execution of banking operations in strict accordance with the institution's procedures. Financial Control: Management of cash flows, inventory of stocks, and logistical order placement for the office. Referral to specialized contacts based on identified needs.

Administrative Steering: Global supervision of billing, payments, and activity reporting. Planning Engineering: Organization and optimization of resources (staff schedules) and inventory (room allocation) according to forecast flows. Team Management: Organization of schedules, coordination, training, and support for team members. Audit and Security: Guarantee of compliance with internal procedures and traceability of fund transfers (bank deposits, cash flow security, traceability).

Control & Compliance: Documentary audit, adherence to legal frameworks, and regulatory procedures. Data Management: Entry and validation in business software (PMS, NA), activity reporting. Organization: Management of complex schedules, adherence to strict procedures, inventory management. Operational Management: Coordination, training, and supervision of teams. Inter-departmental coordination to ensure smooth operations.