Freelancer profile translated to English.

Description

With 14 years of experience as a commercial assistant, I offer my services as a freelance virtual assistant to support companies in their administrative management, communication, and customer relations.

With a BTS NRC (Negotiation and Customer Relations) degree, I have acquired solid expertise in customer relationship management, sales follow-up, order and appointment management.

My goal is to simplify the daily lives of entrepreneurs and companies by offering them quality administrative support, while allowing them to focus on the core of their business.

My services include:

• Administrative management: Calendar organization, email management, appointment scheduling, file and document management.

• Customer relations: Order tracking, customer feedback management, customer database updates.

• Project management: Planning and coordination of events, marketing campaigns, or any other project requiring multi-task management.

• Operational support: Assistance in organizing internal and external communication, CRM tool management, and customer relations.

I am autonomous, organized, and efficient, and I adapt to the specific needs of each client, whether they are small businesses or more complex projects. My flexible approach and remote work skills allow me to offer you tailor-made, remote assistance.

I am open to short or long-term projects and gladly accept one-off assignments. If you need a reliable and professional virtual assistant, do not hesitate to contact me!

If you know a busy professional who needs a reliable and organized assistant, put me in touch!

Industry field of expertise

Languages

French
Native or bilingual
English
Basic
Spanish
Basic

Workplace preferences

Remote only

Primarily works remotely

Adib lithos
Commercial and Logistics Assistant
CIVIL ENGINEERING
September 2020 - March 2025 (4 years and 6 months)
Lens, France
Responsible for processing orders, from entry to shipment.
Responsible for logistics optimization to ensure timely delivery of orders.
Customer relations (GSB)
Logistics optimization Administrative assistance
Indelec
Commercial Assistant
CIVIL ENGINEERING
March 2011 - May 2014 (3 years and 2 months)
Douai, France
Technical and commercial assistant in the lightning protection industry. I was responsible for the technical studies of buildings to best adapt our recommendations for lightning protection installation. I drafted quotes, entered orders, delivery notes, and invoices.
Relations with carriers.
Assistant to the director role, organizing sales meetings, purchasing and managing promotional items.
CAF
Administrative Assistant
SOCIAL NETWORKS
May 2014 - June 2014 (1 month)
Douai, France
Responsible for preparing files for obtaining subsidies for local authorities such as daycare centers, town halls, community centers, etc.