Freelancer profile translated to English.

Description

Hello! My name is Marylene, I am 44 years old and a mother of teenagers. Based in Montpellier, I live a dynamic daily life surrounded by my family and my husband, which I share with a supportive community of over 150,000 followers across my social media platforms (Instagram, TikTok, Facebook, Snapchat, and YouTube).

My background reflects my versatility and professionalism:

Customer Relations Expertise: 10 years of experience at Leroy Merlin, where rigor and customer service were my priorities.

Commercial Vision: Experience in the exceptional wines and spirits sector, giving me a particular appreciation for high-end products.

Creativity & Acting: Specializing in humor and everyday life videos, I create authentic UGC content with professional equipment (microphone, lighting) to ensure a flawless finish.

I am a sunny, meticulous, and very organized person. My drive and zest for life allow me to create content that truly connects with people. Whether you are a lifestyle, travel, or family product brand, I will know how to enhance your message with authenticity and professionalism.

Ready to collaborate with you to bring your projects to life!

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

MaryCommunityAgency
Community Manager
January 2023 - December 2024 (1 year and 11 months)
Montpellier, France
Formerly a freelance Community Manager in Montpellier, I supported various companies in managing their digital presence. Passionate about the world of social media, I master the entire creation chain: from shooting (photos and videos) to editing captivating Reels, in order to boost my clients' brand image.
Leroy Merlin
Customer Service Hostess
RETAIL (LARGE RETAILERS)
March 2002 - March 2012 (10 years)
Nîmes, France
A true ambassador for customer relations for a decade, I managed all aspects of customer service: in-person and phone reception, checkout, merchandise pickup management, and loyalty programs (creation and tracking of loyalty cards). As a customer support expert, I was dedicated to providing a personalized and seamless experience in a dynamic environment.
Ambrozia
Waitress in a restaurant
July 2022 - December 2022 (5 months)
Montpellier, France
Working closely with the head chef, I managed the entire dining room and bar operations. My versatility allowed me to handle customer reception, table service, drink preparation, and checkout. This independent experience strengthened my responsiveness and organizational skills in a dynamic establishment in the heart of Montpellier.