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Maryeme SerrajMS

Maryeme Serraj

Project Manager / PO

€500/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Maryeme

Product Owner with over 6 years of experience in digital product management, I support development teams in creating user-centered solutions. Proficient in agile methods (Scrum), I master the writing of user stories, backlog prioritization, and coordination between stakeholders (business, tech, design). I have worked within large groups (BNP, Boursorama, Casino, Directorate General of Public Finance), leading high-stakes mobile and web projects. My approach is value, user, and collaboration oriented.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Paris (up to 50km)

Experience

  • Epiconcept
    Project Manager / PO
    March 2024 - Today (2 years and 3 months)
    In a small team, I held a transversal role combining project management, technical coordination, and user support. I was responsible for defining and monitoring the product roadmap, writing functional specifications, and validating developments. I also provided first-level user support, organized training, and created adapted materials.
    Responsibilities
    • IT Project Management (roadmap, backlog, specifications, planning)
    • Functional Expertise SAGA (deployment, support, training)
    • Facilitation of user workshops & project committees
    • Quality Assurance: testing, validation, documentation
    • User Support & Training
    • Technical Coordination & Client Relations
    • Writing commercial proposals and demonstrations
    • Product Communication & Functional Marketing Technical Environment Jira, Epifiles, Tesrail, Agile Methodology, deliverables in English
  • BNP Paribas
    Business Analyst
    February 2023 - January 2024 (11 months)
    Role: assist the key role of Boost Fronting for internal teams (automate their processes, eliminate repetitive tasks, choose the technology to implement) and support the implementation of these solutions, working closely with users, facilitating access to services, and proposing agile and adapted solutions.
    Responsibilities
    • Identification of user process improvement opportunities
    • Assisting users in describing their needs
    • Liaising with expertise centers to identify the most suitable solution
    • Assisting users during specification and validation phases
    • Project monitoring Technical Environment Jira, Sharepoint, VBA, BI (Altéryx, DataIQ - France and Spain), Robotics (RPA - Lisbon and India) Mainframe (France, Portugal and India), ServiceNow (workflow automation) Agile Methodology, deliverables in English

    Internal
  • BOURSORAMA
    Business Analyst
    June 2022 - January 2023 (7 months)
    Project: Evolutions on the three functionalities of the Oxygen tool
    • Alerts: SEPA Transfer, AML SIRON, Data Lake Fraud
    • Compliance: Automations of a large number of actions (Web access blocking, card blocking, checkbook restriction, etc.)
    • Fraud: Automation of Tracfin declaration, Automation of post-suspicion declaration actions Evolution on the purging of files from all Boursorama inputs on customer data (GDPR)
    Responsibilities
    • Gathering requirements from the alert-compliance and fraud business teams
    • Writing general and detailed functional specifications
    • Discussion and supervision of requirements and proposed solutions with the development team
    • Writing and executing functional and IT test cases on the Swagger tool
    • Support and participation in user acceptance testing sessions
    • Preparation of production releases
    ○ planning
    ○ validation of the delivered version and functional scope
    ○ coordination with production teams
    • Post-production: supporting business teams on delivery stability
    • Detection of production errors and monitoring of correction and evolution requests
    • Proposing and writing documentation on the Confluence tool
    • Contribution to the presentation of evolutions during user committee Technical Environment JIRA, Confluence, JAVA, Postman

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Education

  • Mastère spécialisé en management de projet et programme
    Skema Business School
    2020
    Mastère spécialisé en management de projet et programme
  • Ingénieur en Génie Industriel
    Ecole Marocaine des Science de L'ingénieur
    2016
    Ingénieur en Génie Industriel

Certifications

  • Agile Business Consortium
    Think tanks
    2019

Skill set

Categories