About Marwan
I’m a positive, ambitious spirit unafraid to step outside my comfort zone. Martial arts, fitness, digital product design, and my family keep me inspired.
My way of working :
I’m an end-to-end product designer who turns blurry ideas into live products that matter.
First
I align the team on a meaningfull north-star goal, translating user pains and business constraints into a shared vision. I back every move with evidence, using analytics & user interviews.
From there
I sketch flows and build Figma prototypes, validating them with users. As a team player I check the feasability with engineers and IT teams.
Iteration
We iterate, shipping inclusive solutions (WCAG AAA) and ethical checks built-in.
Dutch
Conversational
Arabic
Basic
French
Native or bilingual
English
Fluent
Can work on-site
Bruxelles (up to 50km)
Experience
- ProximusBusiness & Service designerSeptember 2024 - Today (1 year and 9 months)Super aggregator TV project: Revamp of the TV product with the goal of reducing TV churn by switching to a new TV value model. k u Customer lifecycle & journey mappin_ u Strategic value propositionsk u Design Thinking workshopY u Concepts & prototypeY u User research: quantitative and qual itativw u Leading the initiative cross-department includ ing all stakeholders : POs, chapter & tri be leads, UX /UI designers...
- ProximusCX/UX/UI DesignerJuly 2020 - September 2024 (4 years and 2 months)UX and UI lead for the TV applications ( iOS, Android, tvOS): Revamped the applications Imporving the user experience and making them WCAG AAA accessibility compl iant.
- HighCo DataUX/UI DesignerJuly 2019 - December 2019 (5 months)Joined a new department as a UX/UI expert: I developed new complex couponing websites by creating interactive concepts and prototypes.
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Education
- Master en stratégie de la communication interactive et collaborativeUniversité de Saint-Louis2017Forme à la gestion de projet en communication digital. (Ce diplôme est en cours d'obtention)
- Bachelier en Écriture MultimédiaISFSC - groupe ICHEC2017"Forme aux métiers de créateur de contenus et gestionnaire de supports multimédias."