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Marwan EldakarME

Marwan Eldakar

Senior Consultant

€660/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Marwan

Senior consultant with 8 years of experience in the banking sector, PSPO and SAFe certified, I have managed high-stakes transformation projects as a Business Analyst, Business Owner and Product Owner, using both agile and V-cycle methodologies.

Throughout my assignments for major banking groups, I have developed solid experience in all the processes, operational models, and functionalities of retail banking, taking into account regulatory and technical constraints related to banking IT systems, as well as customer and user experience challenges.

I have mainly worked on projects whose functionalities and developments were integrated into the online banking customer area for individual or professional clients, with scenarios co-developed with various business and IT teams. I have also gained mastery of the processing sequence of processes between front, middle, and back-office tools.

Furthermore, my experiences as a PMO have allowed me to strengthen my skills in schedule monitoring, risk management, and budget control.

This transverse vision allows me to anticipate functional and technical impacts throughout the developments affecting customer journeys.

My skills cover all the activities expected for the role of Product Owner or Functional Project Manager / BA, such as: gathering and analyzing business needs, writing detailed functional specifications / User Stories, backlog management and prioritization, as well as coordinating various business and IT teams throughout the different project phases.

I invite you to consult my CV for more information on my background and remain at your disposal for any further information.
  • French

    Native or bilingual

  • English

    Fluent

  • Arabic

    Native or bilingual

Can work on-site
Paris (up to 50km)

Experience

  • AXA Partners
    Rollout Manager & Technical Coordinator - AI Augmented Agents Program - Transformation Department
    BANKING AND INSURANCE
    July 2025 - Today (11 months)
    Paris, France
    Rollout Manager and responsible for the deployment of 3 projects from a pilot country to international group subsidiaries. Technical coordination between central and local teams, Co-construction of API flows / IT components with architects, design of customer journeys and employee processes with Operations / Networks teams.
    Rollout Artificial Intelligence IT Architecture User Journey Process Optimization
  • La Banque Postale
    Product Owner - Legal Representatives for Minors Program (DTD)
    BANKING AND INSURANCE
    March 2024 - March 2025 (1 year)
    Paris, France
    Stream 1 - Minor Account EER: writing user stories (JIRA), journey design, test strategy definition, test piloting and back-office configuration. Stream 2 - Minor Account Management by Legal Representatives: writing business needs, facilitating workshops with Legal, Compliance, and IT departments.
  • La Banque Postale
    Business Analyst Project Manager - Succession Digitalization Program (DPC)
    BANKING AND INSURANCE
    February 2023 - February 2024 (1 year)
    Paris, France
    Analysis of business needs, digitalization of the back-office tool and synthesis of operational feedback, writing functional specifications, preparation, execution and piloting of the business analysis testing (writing of the test plan and report), facilitating workshops with operational teams.

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Education

  • Master 2 in Organization Consulting, Strategy and IT (COSI)
    Sorbonne School of Economics (Université Paris 1 Panthéon-Sorbonne / ENSTA ParisTech)
    Master 2 Conseil en Organisation, Stratégie et SI (COSI)

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