Marwa Moughzi

Strategic steering and project portfolio governance Definition and implementation of a governance framework for all projects Structuring of the project roadmap in line with strategic objectives and respecting priorities Performance monitoring and KPI management Definition of project KPIs (costs, schedule, quality, risks, ROI) Implementation of an automated dashboard for real-time project monitoring via BI tools (Power BI) Analysis of deviations between forecasts and actuals Proposal of corrective actions to align the performance of all projects Change management and stakeholder support Development and deployment with the communication department of the change management strategy Organization and facilitation of training workshops Support for the implementation of the communication plan for stakeholders (business and sponsors)

Optimization of organizational processes Audit and diagnosis of business processes to identify optimization levers Mapping and modeling of AS IS / TO BE processes using BPM tools (Miro) Support for management in redefining skills matrices and the roles and responsibilities of each stakeholder Steering the digital transformation of activity monitoring for the NEX'US division Support for the renewal of the framework contract for NEX'US division services Implementation of market monitoring tools from the publication of the need to the integration of service providers. The deployed tools are: MEC IT EASY for competitive tendering in compliance with public procurement rules BILL IT EASY for invoice tracking in compliance with contractual thresholds Implementation of the change management strategy KPI and performance management Implementation of regular reporting to measure the impact of the transformation Analysis of indicators to measure the effectiveness of new processes Recommendations based on indicators to refine the implemented model

PROFESSIONAL EXPERIENCE

Cross-functional support in various sectors Social housing (adoma): support for the implementation of an ERP and process automation through RPA implementation Insurance (Mutuelle mapa): Redesign of contracting processes and optimization of the customer journey Project management and organizational transformation Analysis of existing processes and identification of optimization levers Steering of ERP and RPA projects from design to deployment Analysis of the organizational impact of process redesigns and the integration of new tools Change management Support for proposing a change management strategy Internal training and communication to facilitate the adoption of new tools