Freelancer profile translated to English.

Description

I assist companies in managing their incoming and outgoing calls, data processing, as well as their commercial campaigns. My goal is to offer professional and effective communication in order to build customer loyalty, develop your sales, and process your data.

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

ADM
Back office (mailing)
TECH
January 2022 - December 2023 (2 years)
Tananarive, Madagascar
Email processing, data processing and text processing, responding to customer needs.
VBA Response to call for tenders E-learning Negotiation Loyalty building
Téléperformance
Teleoperator
TELECOMMUNICATIONS
September 2023 - November 2024 (1 year and 2 months)
Tananarive, Madagascar
Customer service, prospecting, responding to customer needs, telephone surveys and polls, use of CRM tools.