Freelancer profile translated to English.
Back to original languageAbout Martin
I help Shopify e-commerce businesses automate their customer service with AI agents (website chatbots, automatic email responses, after-sales service, order tracking, returns, FAQs).
Your customers get instant 24/7 answers, and your team saves several hours each week by eliminating most of the copy-pasting.
I configure the agent to speak with your brand's tone and integrate it with your tools (email, chat, helpdesk).
Result: fewer tickets to handle, reduced support costs, and a smoother customer experience that increases satisfaction and sales.
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- Lyten AgencyCo-FounderOctober 2025 - Today (8 months)Co-founder of Lyten Agency, an agency that helps SMEs save time and reduce costs through AI and automation.We design AI agents (customer support, lead qualification, internal assistance) and process automations (emails, CRM, billing, reporting) connected to your existing tools.We handle the entire process: workflow audit, implementation, integrations, testing, and continuous improvement.Result: fewer manual tasks, more efficient teams, and simpler growth management.
- GamercraftFull Stack DeveloperSOFTWARE PUBLISHINGSeptember 2023 - May 2024 (8 months)Marseille, FranceIntern Full Stack Developer, working on a stack of Next.js, Amazon Web Services, Typescript.
- FreelanceFullstack DeveloperJune 2023 - Today (3 years)Marseille, FranceCarrying out projects for various clients: design and development of websites, mobile applications, and custom solutions.
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Education
- Expert Diploma in Information Technology - Expert Title in Software EngineeringEpitechActuellement en 5ème année (Promotion 2026) 3,67/4 de GPA.
- Certificate in ManagementMcGill University2025Année effectuée dans le cadre de ma 4ème année à Epitech, certificat en management, gestion, marketing, business, etc