Freelancer profile translated to English.
Back to original languageAbout Martine
Freelancers, businesses, hospitality, leisure, or training providers, you are losing opportunities due to untreated messages, irregular follow-ups, or time-consuming manual management.
I implement AI automations and agents to structure the customer journey, manage requests, and improve acquisition without complicating your organization.
Example: Hospitality and restaurants, where AI can automatically manage bookings and requests 24/7.
Result: time savings, less mental burden, and more converted opportunities.
You manage your establishment, AI manages the bookings.
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- Projets clients / Projets pilotesDesign of customer relationship-oriented automation solutions...RETAIL (SMALL BUSINESS)January 2026 - Today (7 months)Namur, BelgiumDesign and implementation of AI automations to structure the customer journey, manage incoming requests, and improve conversion.Development of pilot projects including conversational agents, automated request management, and customer flow organization to reduce manual tasks and increase responsiveness.Objective: operational time savings, better customer experience, and increased business opportunities.
- AISKIOConsultant – AI Agents & Booking AutomationRESTAURANTS AND FOOD SERVICEJanuary 2026 - Today (7 months)Namur, BelgiumImplementation of AI agents to automate booking and customer request management for restaurants and hotel-restaurants.The goal is to reduce missed calls, streamline incoming requests, and save teams time. The implemented solutions improve 24/7 availability, customer satisfaction, and operational efficiency.
- AISKIOFounderSOCIAL NETWORKSJanuary 2026 - Today (7 months)Marche-en-Famenne, BelgiumAI-assisted content creation agency for local businesses. We sell digital products and services.
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Education
- Professional Training – AI Agents & AutomationOnline Training / Supervised Self-Training2026Conception et mise en place d’agents IA pour automatiser les réservations, la gestion des demandes clients et la relation client. Apprentissage des outils d’automatisation, des chatbots, des workflows orientés business et de l’optimisation de l’expérience client pour les restaurants et hôtels.