Freelancer profile translated to English.
Back to original languageAbout Martin
Service designer and project manager for 6 years at the Pays de la Loire Region, then design advisor at the Chamber of Commerce and Industry of Maine et Loire, I have supported numerous transformation projects with a user-centered approach. Moving teams to flex office, constructing post-COVID prospective scenarios, designing and facilitating collective intelligence workshops, simplification processes, mapping customer journeys, and service design are all subjects that have shaped my experience with local authorities, as well as SMEs and mid-cap companies in very different sectors.
French
Native or bilingual
Can work on-site
Angers (up to 50km), Nantes (up to 50km), Cholet (up to 50km)
Experience
- Chambre de commerce et d'industrie de Maine et Loire,Product and Service Design AdvisorSeptember 2024 - April 2026 (1 year and 7 months)Angers, FranceSupporting businesses in the region in their transformation and innovation projects through design thinking, collective intelligence, and change management approaches. Facilitating collaborative workshops, managing workplace projects, and improving employee/customer experience.
- École de design Nantes Atlantique,Project Management InstructorJanuary 2023 - April 2026 (3 years and 3 months)Nantes, FranceTeaching a 10-hour module on design project management to Master 1 students at the Media Design Lab.
- Région Pays de la Loire,Designer / Project ManagerOctober 2018 - August 2024 (5 years and 10 months)Nantes, FranceManaging projects with a user-centered approach, creating innovative tools, and facilitating collective intelligence workshops, questioning the brief. Fostering innovation mindset among agents, adopting an empathetic and benevolent posture. Supporting transformation initiatives.
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Education
- Master's degree in Design and Innovation ManagementDesign and Innovation Management Master's Degree L'École de design Nantes Atlantique2018Cycle master management du
- Professional Bachelor's degree in Materials Design and ModelingL'École de design Nantes Atlantique / IUT de Nantes2016Licence professionnelle design matériaux et modélisation