Freelancer profile translated to English.
Back to original languageAbout Martial
Commercial management and organizational transformation professional (banking, insurance, tech recruitment): over 20 years of experience in team leadership, sales performance, and integrating AI into business processes. Trainer since 2016 for sales networks and business schools, and founder of Athenia, an ecosystem dedicated to AI training and transformation for professions.
French
Native or bilingual
Can work on-site
Nice (up to 50km)
Experience
- SunevitRecruitment Director CybersecurityHUMAN RESOURCESJune 2023 - Today (3 years and 1 month)Cagnes-sur-Mer, FranceIn charge of transformation, operational restructuring, training, management, and skill development of employees nationwide.Manager of the Cybersecurity, Cloud, Infrastructures, and Data/AI recruitment division.
- GMF AssurancesCustomer Relations Center DirectorBANKING AND INSURANCEMarch 2021 - May 2023 (2 years and 3 months)Nice, FranceManager of change and transformation for Customer Relations Team Managers and Support Functions (Animation, Training, Assistance, and Sales Expertise). Management, Planning, and Organization.I energize, support, manage, and develop the skills and performance of my supervisory staff to meet or exceed the objectives of GMF and the COVEA Group.The CRC moved from:7th position in 2021/11 to 1st place in 2022 for all quantitative and qualitative KPIs of the Group.8th position/11 in 2021 to 1st place in 2022 for team atmosphere, with a 27% decrease in absenteeism.Progression from 7.5 to 7.9/10 in customer satisfaction, representing the 1st national performance.An increase of 126% in sales conversion rate, representing the 1st national performance.
- IDRAC business schoolSpecialized TeacherJanuary 2021 - Today (5 years and 7 months)Sophia Antipolis, FranceTeaching: Managerial Techniques through Budget Management and KPIs for MBA Strategy & Business Innovation.Data Processing for Bachelor's degrees in Marketing and Business.
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Education
- University Diploma in Technology (DUT) in Business and Administration Management, specializing in Financial Market Operations.IUT Lumière2001DUT GEA, Gestion des Entreprises et des Administrations option Opération de Marché Financier