Description

You’re a calm, people-first operations leader who brings clarity to complex, fast-moving organisations. With deep experience across agencies and tech-led teams, you connect people, process and data to make delivery predictable, sustainable and human. You’re known for steady judgment under pressure, strong systems thinking, and an ability to build operating rhythms that leaders trust — protecting both team wellbeing and commercial outcomes while helping organisations scale with confidence.

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

London (up to 50km)

AMV BBDO;
Creative Operations Director
October 2025 - December 2025 (2 months)
London, UK
• • Provided operational leadership across cross-functional creative disciplines during peak delivery periods; ensured accurate casting and effort allocation, contractor management, clear ownership, prioritization and escalation.
Waste Creative;
Operations Consultant / Head of Resource |
November 2023 - March 2025 (1 year and 4 months)
London, England, United Kingdom
• • Led resourcing and delivery governance; improved intake discipline and casting to support delivery and team morale.
• • Transformation of operational function; Process overview of overall agency workflow, best practices, reporting, project tiering, RACI, resource request and internal communications reviews.
• • Assessment, implementation and adoption of operational software (balance of PMO, Finance and Talent needs)
• • Lead Operations team; hired, trained and managed perm and freelance Operations, Resource and Studio Managers.
TBWA\NEBOKO;
International Creative Operations Consultant
December 2022 - March 2023 (3 months)
Amsterdam, Netherlands
• • Consulted in software rollout; created ways of working and best practice documentation.
• • Strengthened intake discipline, capacity planning, milestone management and delivery governance.