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Marlon MandeMM

Marlon Mande

Programme Manager SI, Digital Transformation

€750/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Marlon

SI Programme Manager for 10 years, I work on complex projects — multi-provider, constrained environments (public procurement, sector-specific regulations), non-negotiable deadlines. I work at the interface between business departments and technical teams to advance your projects and give your decision-makers the visibility they need.
What I bring concretely
Immediate takeover of steering, identification of informal risks, facilitation of governance bodies, operational executive reporting, Capex/Opex budget monitoring, and provider management.
What sets me apart
Double certification SAFe 5 Agilist and PSPO II — immediately operational on large-scale agile programs. MBA IAE Paris-Sorbonne and EMBA Institut Français de Gestion — Paris-Sorbonne.
Cross-functional experience: financial sector (Mobilize Financial Services / Renault Group), social protection (AGIRC-ARRCO), public sector (CSTB, public procurement), insurance (Generali Europe Assistance), health (Ramsay Santé, HDS).
Typical projects
Salesforce CRM deployment (800+ users at France Boissons, from-scratch integration at Mobilize), Pega delivery (Ramsay Santé, Generali), SI portfolio management in a public institution (CSTB), functional scoping and Business Analysis (AGIRC-ARRCO, millions of beneficiaries). Direct management of multidisciplinary teams of up to 7 people.
Tools: Jira, Confluence, Planisware, ServiceNow, PowerBI, Salesforce.
Available for 3 to 12-month assignments in Île-de-France, hybrid or on-site
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Paris (up to 50km)

Experience

  • DXC Technology
    Manager
    CONSULTING AND AUDITS
    July 2021 - Today (4 years and 11 months)
    Paris, France

    Europe Assistance

    • Management of a team of 7 employees (analysts, project managers, developers): team facilitation, performance monitoring, and skills development support.
    • Delivery of a unified Pega solution for France and international group entities — functional scoping, planning, coordination of technical and business teams.
    • International coordination: interfacing between French entities and global teams, managing inter-country dependencies, and reporting to management.

    CSTB

    • Management of the SI project portfolio: strategic and operational planning, milestone tracking, budget management (Capex/Opex), and reporting to management.
    • Support for business departments in co-constructing their digital roadmap, facilitating scoping workshops, and coordinating development and external provider teams.
    • Management of cross-functional risks and compliance with public procurement procedures.

    MOBILIZE

    • End-to-end management of the from-scratch Salesforce CRM integration for Karhoo and Glide entities (multi-provider shared mobility), from scoping workshops to delivery phases.
    • Tracking delivery milestones, managing inter-team dependencies, progress reporting, and priority arbitration on the backlog.
    • Coordination of flows between Salesforce CRM and existing systems (Core Banking), test qualification, and functional validation.

    AGIRC ARRCO

    • Scoping and launch of the Social Action module: definition of functional requirements, writing specifications, contribution to the business unit's SI roadmap.
    • Coordination between IT Delivery, business teams, and Programme Management; quality control of deliverables before production on systems managing millions of beneficiaries.

    CSTB

    • Translation of legal and regulatory frameworks into functional specifications for technical teams.
    Business Analysis Team Management Project Management Agile Method Team Management
  • CAPGEMINI
    Senior Consultant — Critical Sectors
    CONSULTING AND AUDITS
    January 2018 - January 2021 (3 years)
    Paris, France

    RAMSAY SANTE

    • Direct management of 2 developers, application support management, SLA monitoring, and operational continuity in HDS compliance. – Coordination and delivery of a reservation management solution developed on Pega: test plan and functional acceptance.

    #

    ESSILOR
    • Management of a TMA team, organization of the corrective and evolutive backlog, sprint coordination for the Order Management System scope at a European level.

    FRANCE BOISSONS

    • Management of a Salesforce CRM deployment to 800 users: project plan management, team coordination, and change management.
    Change Management Team Management Project Management Requirements Gathering Functional Specifications

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Education

  • MBA
    IAE Paris-Sorbonne Business School
    2026
    MBA
  • Executive MBA
    Institut Français de Gestion
    2026
    Executive MBA

Certifications

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