About Marlon
I help enterprises cut through delivery risk on large-scale digital transformation programmes — the kind with dozens of markets, legacy system dependencies, and boards asking why it's taking so long.
Most recently led a 19-market digital rollout across Africa for a Fortune 500 QSR brand: 850+ locations, 90%+ kiosk penetration, deployment compressed from a projected 2 years to 8 months. Drove a 20% improvement in delivery performance by fixing the actual bottleneck (kitchen handoff, not routing) rather than the assumed one — process mining over guesswork.
23 years across Product Management, Business Analysis, and Programme Delivery. I work at the intersection of Agile execution and enterprise governance: fast enough to hit sprint velocity, disciplined enough to pass audit. Typical engagements: multi-market rollouts, middleware/systems integration, delivery governance turnarounds, and C-suite-facing transformation advisory where technical risk needs translating into business decisions.
English
Native or bilingual
Afrikaans
Native or bilingual
Can work on-site
Johannesburg (up to 50km)
Experience
- Vizre (Pty) LtdPrincipal ConsultantDIGITAL AND ITJune 2012 - Today (14 years and 1 month)Johannesburg, South AfricaAgile Delivery Leadership: Scrum, Kanban, SAFe | Sprint facilitation, backlog management, dependency coordination, release planning•Project & Programme Management: Waterfall, hybrid methodologies | Scope definition, governance frameworks, risk mitigation, financial oversight•Product Management: 0-1 product development, roadmap planning, technical requirements definition, A/B testing, user research•Digital Transformation: eCommerce integration, POS systems, workflow automation, process optimization, change management•Stakeholder Management: C-suite engagement, cross-functional alignment, executive reporting, dependency management•Technical Capabilities: API integration, IoT/edge AI architecture, data analytics, Power BI dashboards, predictive modeling•AI & Automation: ChatGPT, Claude, Microsoft Copilot, process mining, workflow automation (Make.com, Power Automate)•Tools: Jira, Confluence, MS Project, Monday.com, Miro, Power BI, SharePoint, SQL, Google Analytics, Datadog
- OUTsurance, FNB, CSC, StrateSharePoint Specialist / IT SupportMarch 2003 - May 2012 (9 years and 2 months)Built technical foundation in enterprise systems and support before moving into independent consulting — SharePoint architecture, IT support, and QA/testing across insurance, banking, and financial services.
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Education
- BCom InformaticsUniversity of South Africa2012BCom Informatics
- Microsoft Certified Engineer2007Microsoft Certified Engineer