About Marlène
About Me: The Rigor of the Field & The Demand for Hygiene
- **Sanitary Expertise (HACCP)**: Graduated with a BEP in Hotel and Catering (culinary focus) in 2005, I gained perfect mastery of food safety and hygiene standards. I understand the challenges of the food industry and can translate regulatory requirements into simple solutions.
- **Rigor and Listening**: For 15 years, I worked as a home help. This long and demanding experience has forged my sense of responsibility, discretion, and my ability to manage complex situations with calm and organization.
- **Managing My Business**: By creating my company specializing in pest control, I took charge of all administrative aspects, from invoicing and client file tracking to Certibiocide regulations.
French
Native or bilingual
Experience
- Marlène B.Administrative Assistant & Hygiene Compliance Expert (HACCP)June 2009 - Today (17 years)Blois, FranceWith solid experience in the hotel and catering industry and as a business owner, I now support professionals (artisans, restaurateurs, very small businesses) in managing their daily administrative and regulatory tasks. My goal? To free you from time-consuming tasks so you can focus on your core business.My areas of intervention:● HACCP / Hygiene Compliance: Drafting your Food Safety Management Plan (PMS), creating personalized self-monitoring sheets (temperatures, cleaning), and managing the allergen chart. I translate legal obligations into simple, practical tools for the field.● Administrative Management & Invoicing: Complete mastery of invoicing, quotes, and the Chorus Pro platform for public procurement. Payment tracking and follow-up.● Drafting & Organization: Creation and layout of professional documents (letters, CVs, cover letters, reports) using Word, Excel, and Canva.➡️ Why work with me?Coming from the field, I understand the reality of technical and food industry trades. I don't offer theoretical administrative support, but concrete, rigorous, and immediately operational solutions.Based in Loir-et-Cher, I work both remotely and on local travel. Discretion, responsiveness, and organizational skills are the pillars of my support.
- Miss NuisiblesDisinfection and DeratizationJuly 2025 - Today (11 months)In this activity, I ensure the protection of premises and people against health risks related to pests. My intervention is based on precise diagnosis and the use of reasoned methods, in full compliance with current legislation.➡️ Main missions:● Diagnosis and Audit: Identification of entry points, food sources, and the degree of infestation for each site.● Deratization & Disinfection: Implementation of rodent control (rats, mice) and crawling or flying insect control (cockroaches, hornets, wasps, bed bugs) protocols.● Use of bio-based and biocidal products: Rigorous application of treatments under the Certibiocide certification, ensuring maximum safety for occupants and the environment.● Monitoring and Prevention: Installation of monitoring devices, drafting of detailed intervention reports, and advice on sealing/hygiene to prevent recurrence.● Management of public and private contracts: Intervention with local authorities (town halls, inter-municipal communities) and establishments open to the public (ERP), with perfect mastery of traceability requirements.
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Education
- BEP in Hotel and Catering, Culinary FocusFrançoise Dolto2005
- CertibiocideIzipest2025