Marlène A.

✨ MB Gestion – your administrative, organizational, and creative partner ✨

Being an entrepreneur means juggling 1000 tasks daily. Administration, team coordination, communication... so many missions that take time and divert attention from the essential: your business and your clients.

It is to meet this need that I created MB Gestion, a tailor-made support solution for artisans, VSEs, and SMEs.

With over 12 years of experience in commerce, 4.5 years in project coordination, and 4 years as an administrative assistant, I bring a global, pragmatic, and efficient vision to help you structure, manage, and develop your business.

💼 My areas of intervention

🔹 Administrative Management

Creation and follow-up of quotes/invoices

Customer follow-up and payment management

URSSAF, VAT, and legal obligation declarations

Document organization, archiving, and administrative follow-up

Outsourced secretarial services (scheduling, emails, writing)

🔹 Project Coordination

Interface between teams, service providers, and management

Monitoring of schedules, deadlines, and deliverables

Regular reporting and operational supervision

Training and support for employees

🔹 Visual Creation

Print materials: flyers, business cards, brochures, posters

Digital materials: social media posts, professional presentations

Clear, aesthetic design aligned with your identity

🚀 Why choose MB Gestion?

A comprehensive support combining administration, organization, and communication

A flexible approach: one-off interventions, packages, or subscriptions according to your needs

Rigour, organization, and confidentiality guaranteed

Based in Toulouse, available remotely or in person

👉 With MB Gestion, you gain time, peace of mind, and real support for your projects.

I would be delighted to discuss with you and support you in the development of your business.

In parallel with my salaried employment, I assist the business owner in the administrative and financial management of their activity. As the sole person responsible for the administrative side, I intervene in a versatile and autonomous manner to ensure the smooth daily running of the company.

💼 Main responsibilities:

• Complete handling of administrative and financial management

• Drafting and follow-up of quotes, invoices, and customer reminders

• Payment tracking, management of unpaid invoices, and follow-up

• Management of emails, mail, and incoming calls

• Digitization, filing, and archiving of documents

• Preparation of materials for the accountant

• Administrative declarations (URSSAF, VAT, etc.)

• Schedule and project tracking

• Liaison with administrations: accountant, URSSAF, tax office, bank, etc.

🎯 This position allowed me to acquire solid autonomy, enhanced organizational skills, and real versatility, essential for the daily management of an artisanal VSE.

As a project coordinator, I played a central role in the operational management and piloting of projects related to fiber optic deployment. I ensured both client relations, team coordination, and technical monitoring, while providing technical support to the team.

💼 Main responsibilities:

• Complete project management: on-site client liaison, subcontractor coordination, appointment scheduling, intervention and work monitoring

• Network data monitoring and control, issue management, escalations, and updating information in internal tools

• Active participation in weekly meetings, drafting of progress reports for the project manager

• SPOC (Single Point of Contact) role: main client contact, internal project team coordination

• Training and support for new arrivals, transmission of best practices, and technical supervision

• Verification of procedures, assignment of new projects, organization of management during peak periods

• Escalation management and operational fluidity optimization

• Production management: extraction and reintegration of network data into analysis software, transmission of results to RIPE services for billing or network corrections

🎯 This experience allowed me to develop solid skills in project management, organization, team coordination, and client communication. I was able to adapt to the technical and human challenges of a demanding and constantly evolving environment.