About Markus
German
Native or bilingual
English
Conversational
Experience
- Mittelständisches Unternehmen – Chemie-/PharmaumfeldMICROSOFT 365 SYSTEM ENGINEERCHEMICALFebruary 2024 - February 2026 (2 years)Bielefeld, GermanyFILE SERVER MIGRATION TO SHAREPOINT ONLINE• Planning and implementation of the migration in the medium TB range (~500 users)• Structuring of permissions and data storage• Conducting training sessions and user support• Adapting existing work processes to M365EXCHANGE HYBRID MIGRATION AND CLEANUP• Migration of mailboxes from On-Premises to Exchange Online• Error analysis and troubleshooting in hybrid scenarios• Cleanup and rollback of the On-Premises Exchange infrastructure• Implementation of mail flow and transport rules• • Management of shared mailboxes and dynamic distribution groupsIPAD ROLLOUT VIA INTUNE / APPLE BUSINESS MANAGER• Conception and implementation of a deployment process for iOS devices• Integration of Apple Business Manager• Coordination with external service providers• Execution and scaling of the rolloutAUTOMATION AND POWERSHELL• Development of scripts for user creation and AD/Entra synchronization• Automated detection and correction of faulty Intune objects• Creation of internal tools (including tenant checks, GUI-based scripts)• Reduction of manual administration effort
- IT-DienstleisterSYSTEM ENGINEER MICROSOFT 365DIGITAL AND ITJuly 2021 - February 2024 (2 years and 7 months)Bielefeld, GermanyMICROSOFT 365 AND INTUNE· Setup of Microsoft 365 tenants for customers· Introduction of Microsoft Intune as the leading MDM/Endpoint Management system· Connection and management of Windows, iOS, and macOS endpoints via Intune· Conception and implementation of device management, compliance, and configuration policies· Support for customers in the implementation, operation, and optimization of modern Microsoft 365 environmentsCONDITIONAL ACCESS AND SECURITY· Setup and expansion of Conditional Access policies· Coordination and explanation of Conditional Access concepts with customers· Introduction and configuration of Microsoft Defender for customers· Improvement of Microsoft Secure Score within the scope of Managed Services· Execution of tenant checks to assess risks, potentials, and misconfigurations· Securing Microsoft 365 tenants according to best practice guidelinesENTRA ID CONNECT / HYBRID IDENTITY· Update and maintenance of Azure AD Connect / Entra ID Connect· Error analysis and troubleshooting in hybrid identity environments· Implementation of best practice configurations for synchronization and identity matchingACTIVE DIRECTORY / DNS / DHCP· Replacement and migration of domain controllers· Modernization of DNS and DHCP structures according to current best practices· Adjustment of domain and forest functional levels· Error analysis and stabilization of existing Active Directory infrastructures
- IT-Systemhaus / Managed Services ProviderSYSTEM ENGINEERDIGITAL AND ITAugust 2019 - June 2021 (1 year and 10 months)Herford, GermanyCLIENT MANAGEMENT AND SOFTWARE ROLLOUT· Selection and evaluation of software solutions for internal requirements· Coordination with the DSM team for application packaging· Execution of software rollouts on client systems· Setup, configuration, and deployment of notebooks via DSM· Support in the operation and standardization of client environmentsEXCHANGE / EXCHANGE ONLINE / MICROSOFT 365· Processing of change requests in Exchange and Exchange Online· Adjustment of mailboxes, permissions, and distribution structures· Support of administrative tasks in Microsoft 365 environmentsE-MAIL SIGNATURES AND CUSTOMER CONFIGURATIONS· Configuration of email signature software for customers· Customization of central signature rules and templates· Support with rollout, operation, and error analysisHARDWARE / INVENTORY / IT OPERATIONS· Management of hardware inventory and maintenance of stock data· Selection of suitable client hardware and peripherals· Initiation of hardware orders through sales· Preparation, testing, and deployment of end devices· Execution of mandatory VDE tests on IT equipment
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Education
- Fachinformatiker für SystemintegrationCarl-Severing-Berufskolleg für Metall- und Elektrotechnik2019Ausbildung mit Schwerpunkt auf Planung, Aufbau und Betrieb von IT-Infrastrukturen. Inhalte waren unter anderem Windows-Server- und Client-Systeme, Netzwerktechnik, Active Directory, Benutzer- und Rechteverwaltung, IT-Sicherheit, Systemadministration, Fehleranalyse sowie die Betreuung und Dokumentation technischer IT-Umgebungen.
- Staatlich geprüfter Informationstechnischer AssistentCarl-Severing-Berufskolleg für Metall- und Elektrotechnik2017Ausbildung mit Schwerpunkt Informatik, Programmierung, Netzwerktechnik, Datenbanken, IT-Systeme und informationstechnische Anwendungen.
Certifications
- MS-102 - Microsoft 365 Certified: Administrator ExpertMicrosoft Corporation
- MS-203 - Microsoft 365 Certified: Messaging Administrator AssociateMicrosoft Corporation