Freelancer profile translated to English.
Back to original languageAbout Mark-Olivier
Business Developer for a short time (1.5 years).
With strong experience in sales (BtoC then BtoB) thanks to my diverse roles, I put my technical and personal skills to the benefit of companies wishing to further develop their business or a specific branch of it.
Very good practical knowledge of customer relationship management tools such as Hubspot, Notion, and Zendesk.
Present me with your challenges and I will respond in a structured, precise, and professional manner.
Available for commercial audit missions, writing commercial content, customer relationship management, or B2B/B2C prospecting.
French
Native or bilingual
English
Fluent
Spanish
Basic
Can work on-site
Lyon (up to 20km)
Experience
- CoAventureCommercial Development ManagerTRAVEL AND TOURISMDecember 2021 - April 2024 (2 years and 4 months)34130 Mauguio, FranceCommercial Administration:- Proposal of a CAP with KPIs- Implementation and customization of the CRM tool- Research for CRM automation - prospecting (e-mailing) Commercial Management- Modeling and improvement of e-mail, telephone, and social media prospecting methods- CRM update- KPI monitoring- Creation and update of the tracking sheet B2B Referencing- Re-establishing contact with professionals in progress- Referencing new professionals- Following up with professionals for new dates B2G Referencing- Creation and qualification of the contact file for Tourist Offices Partnerships- Negotiate with partners for cross-promotion
- aimairaKnowledge Base ManagerDIGITAL AND ITJanuary 2021 - March 2021 (3 months)76130 Mont-Saint-Aignan, FrancePopulating Aimara's help center with the Knowledge Base section of the product: creating and writing articles in Zendesk, creating an auto video, and assisting in the creation of a client portal (B2B)
- Michel et AugustinIndependent AnimatorOctober 2020 - October 2020Sainte-Marie-des-Champs, FranceCommercial Animation: presenting the brand and the offer, tasting and selling Michel & Augustin recipes
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Education
- Bachelor of Commercial Development, MarketingPigier2022Bachelor DĂ©veloppement commercial (Bac +3)
- MBA Business ManagerPigier MontpellierNĂ©gociation complexe, Management de l'innovation, Prospection BtoB, Management de la marque
Certifications
- Voltaire CertificationVoltaire Certificate2021