Freelancer profile translated to English.
Back to original languageAbout Marjolaine
Tu veux un cockpit clair pour piloter ton business et en finir avec les bricolages ?
Je t’accompagne comme Ops Manager et Consultante Notion pour transformer tes process en systèmes simples, fiables et mesurables.
Ce que je mets en place
- Espace Notion sur mesure : CRM, facturation, gestion de projets, bases sources, permissions et vues utiles.
- Automatisations Zapier ou Make : création de tâches, factures, e-mails, synchronisation des calendriers, mises à jour automatiques.
- Tableaux de bord et KPI : trésorerie, ventes, pipeline, charge, délais, priorités hebdo.
- SOP et workflows : procédures claires, checklists, modèles réutilisables.
- Refonte d’espaces existants : audit, simplification, archivage, normalisation des propriétés.
Ma méthode
1. Audit express et cartographie des flux
2. Plan d’action priorisé avec quick wins
3. Build en sprints courts et tests sur cas réel
4. Handover complet : guides, modèles et autonomie de l’équipe
Résultats concrets
- Moins d’outils, moins d’erreurs, plus de vitesse
- Suivi clients et facturation sans trous
- Reporting fiable pour décider vite
- Onboarding fluide des client·e·s et de l’équipe
Pour qui ?
- Solopreneurs, coachs, thérapeutes, petites équipes et PME qui veulent un système qui tient la route
- Organisations qui passent d’un patchwork d’outils à un hub Notion unique et structuré
Stack et expertises
- Notion, Zapier, Make, Google Workspace, Microsoft 365, Canva
- Structuration de données, vues par rôle, sécurité, gouvernance légère
Pourquoi moi ?
- Vision Ops stratégique et exécution soignée
- Templates et livrables documentés et pérennes
- Focus ROI et clarté : chaque bloc a un objectif précis
Dis-moi ton objectif et ta contrainte principale : je te propose un plan d’action concret sous 48 h.
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- LearnshipEducational and Administrative ManagerEDUCATION AND E-LEARNINGJanuary 2017 - October 2019 (2 years and 9 months)Paris, France
- Training program monitoring:
- File preparation (agreements, curricula) and administrative follow-up (amendments)- Creation of training programs on our Training Management System- Liaison with OPCA (Training Funds)- Liaison with training managers- Pedagogical follow-up- File closure (certificates) => portfolio of 400 to 600 simultaneous programs- Reporting
- Weekly alert tickets generated on JIRA- Monthly global reports on EXCEL => about ten tickets per week + approximately 70 monthly reports- Certifications (registration and monitoring):
- BULATS- BRIGHT- TOEIC- DCL (Language Skills Diploma)- PIPPLET- GOETHE- Manager of cross-functional quality projects:
- Assistance with compliance for Data Dock and OPQF => implementation of a new tool for OPQF-compliant training certificates- Automation of monitoring processes (via EXCEL and CSV import) => creation of a nearly automatic file that takes 1.5 hours to fill out to generate an unlimited number of tickets, whereas a manual ticket takes 5 minutes to create- Digitalization of processes on Confluence + process mapping via Camunda for ISO 9001 acquisition and maintenance- Reorganization of the administrative team's workload- Daily communication (email, Skype, or phone) in English with international teams
- SAS Jolie DollVersatile Administrative AssistantRETAIL (SMALL BUSINESS)November 2011 - January 2016 (4 years and 2 months)Paris, France
- Website and order management
- Platform used: 42stores (but personal knowledge of Prestashop)- Liaison with service providers and clients- Content creation (use of Photoshop for photo editing)- Stock monitoring and updates- Order and shipping logistics => monthly turnover equivalent to 50 to 70% of total turnover- Community Management
- Blog management on Blogspot and Wordpress- Facebook page management- Contest organization (online regulations submission)- Content creation- Community moderation => 1 blog post per week + 3 posts per day on the Facebook page- Email inbox and customer service management
- Consignment and creator relationship management
- Contract drafting- Collection of sales items- Invoice issuance- Payments (by check, cash, or Paypal) => Around a hundred active creators monthly- Office supply and team needs management => 4 stores, 7 employees
- Goods reception
- Labeling and shelving- Distribution among different stores- Physical store management
- Use of EBP Gestion Commerciale and EBP Point de Vente software- Labeling and shelving of merchandise- Customer reception- Customer advice- Minor merchandise repairs=> Half-time store management- Accounting Assistance:
- Processing of general expenses and purchase invoices (EBP Compta)- Bank reconciliations- Filing and archiving of administrative documents- Cash and check deposits at the bank - FreelanceVirtual AssistantAugust 2023 - Today (2 years and 10 months)Arpajon, FranceWant clear organization that saves you time and money? I build simple and effective systems so you can focus on what matters. ✨Notion Consultant- Creation of ready-to-use templates for the Notion marketplace- Design of custom Notion workspaces and redesign of existing ones- Internal and external automations via Zapier or Make- Onboarding, permissions, ready-to-use views, best practicesAdministrative Assistant- Quotes, invoicing, client follow-ups, payment management- Assistance with official procedures and administrative follow-up- Clear reporting and dashboards- Creation of materials using the Office suiteCommunication Assistant- Creation of visual materials on Canva- Assistance with editorial planning and content organization- Social media management and moderation- Emailing: writing, templates, sending, and performance trackingMy method- Quick audit of your needs- Prioritized action plan- Implementation in short iterations with concrete deliverables- Skill transfer for your autonomyWhy work with me?- Single point of contact for Notion, admin, and communication- Stable, documented, easy-to-use systems- ROI focus: fewer tools, better resultsTech stack- Notion, Zapier, Make, Google Workspace, Microsoft 365, Canva- Emailing and social: native integrations and market toolsTypical results- Processing time halved for recurring tasks- Client tracking and invoicing without gaps- Clear editorial calendar, content published on timeReady to simplify your daily life? Write to me with your objective and a constraint (deadline, budget): I'll propose a concrete action plan within 48 hours. 🪄
Reviews
S
Stefan
frimgle SRL
Reviewed on 4/25/2025
It's a real pleasure to work with her 🤩
Coline
Malt Community SA
Reviewed on 11/18/2024
Delighted to have worked with Marjolaine, who is very responsive and competent. In just a few hours, she took charge of her tasks autonomously. Thank you very much, we were very lucky to work together.
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Education
- Bachelor's Degree (3-year degree)Université Paris 1 Panthéon-Sorbonne2004Licence d'Archéologie, spécialité Antiquité
- High School DiplomaLycée Francisque Sarcey à Dourdan (91)2001Baccalauréat L, spécialité anglais