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Mari SaastamoinenMS

Mari Saastamoinen

Consultant/CRM & Content Writing/Customer Service

€100/day
Helsingfors, FI
3-7 years

Average response time: 12 hours

About Mari

I'm a Consultant working with an igaming company. I offer CRM and content writing (FI/EN) and I have also experience from several customer service roles and from financial industry.

As my main client is currently from igaming, I would be open to take big or small projects outside the igaming sector. This could be customer service, content writing or anything where I could utilize my attention to detail and creativity. For me seamless communication is important, so you could expect from me regular reporting through the project.
  • English

    Native or bilingual

  • Finnish

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Freelance
    Consultant
    June 2025 - February 2026 (8 months)
    Barcelona, Spain
    Responsible for content writing and CRM-related tasks for an igaming company, worked closely with management to plan and develop future campaigns. Through strong performance and trust built within the organization, I was assigned additional responsibilities including negotiating and coordinating campaigns with external partners.
    Content Writing Email marketing Customer Journey Content marketing Copywriting
  • 9 Reps Ltd
    CRM Coordinator
    October 2024 - May 2025 (7 months)
    Gzira, Malta
    Developed engaging content for marketing and promotional campaigns, consistently bringing creative ideas and market-specific insights to the
    team. Handled various ad-hoc tasks and contributed to campaign planning across different markets. I was also translating content from English to Finnish to match to the brand's tone of voice.
    Content marketing Creative Copywriting Email marketing Translation English-Finnish
  • Rootz LTD
    AML Analyst
    July 2023 - October 2024 (1 year and 3 months)
    Malta
    Performed CDD and EDD processes and handled PEP screenings and
    potential compliance matches. Responsibilities included conducting Risk
    Assessments, ongoing monitoring reports, escalating cases to MLROs, and
    managing customer contacts via email. Contributed to creating marketspecific compliance guidelines.
    Compliance Anti-Money Laundering customer service Risk Management Risk analysis

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Education

  • Vocational institute, Salon/Beauty Salon Management/Manager
    Suomen Diakoniaopisto Oy
    2019
    Vocational institute, Salon/Beauty Salon Management/Manager

Certifications

  • CPD AWARD CERTIFICATE
    LEAD Training Services, The Malta Further and Higher Education Authority (MFHEA)
    2024
    Compliance Anti-Money Laundering Risk analysis Risk Management

Skill set

Categories