Freelancer profile translated to English.

Description

I am a professional with over 25 years of experience in the Financial and Insurance Industry, I have cultivated a solid track record in project and team management. With over 15 years of experience as a project manager, I have successfully led the management and delivery of a wide range of projects, ensuring compliance with deadlines and the quality of the final product.

My experience covers comprehensive project management, including thorough documentation maintenance and fluid interaction with internal clients and suppliers. I possess deep technical knowledge in key technologies such as .NET Framework and .NET Core, BD, HOST, and in digital transformation processes in the cloud, as well as in management tools like Azure DevOps, Google App Engine, AWS.

Furthermore, my experience in banking and insurance environments, as well as in mainframe systems, has provided me with a comprehensive understanding of the specific challenges and requirements of these sectors. I stand out for my ability to lead development teams, fostering a collaborative, productive, and above all, familial work environment.

I have had the opportunity to cover countless projects in multiple methodologies and technologies, therefore, I am a professional who adapts to change very agilely.

In summary, my combination of technical skills, project management experience, and leadership positions me as an exceptional candidate for roles requiring a comprehensive approach in the IT industry.

Industry field of expertise

Languages

Spanish
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

Santander Consumer
Project Manager
BANKING AND INSURANCE
September 2022 - Today (3 years and 9 months)
Madrid, Spain
• Maintenance and optimization of systems related to Credit Risk, Capital, and Forecast, ensuring their correct operation and operational efficiency.

• Planning, execution, data validation, and report generation, ensuring the quality, consistency, and traceability of the reported information.

• Supervision, control, and optimization of critical processes, implementing continuous improvements to increase reliability and reduce execution times.

• Comprehensive incident management, from detection and analysis to resolution and final implementation, coordinating with the involved technical and functional teams.

• Handling and resolution of internal client requests, ensuring a prompt, accurate, and user-satisfaction-oriented response.

• Reception, execution, and validation of files transmitted by different countries, verifying their correct loading and processing within corporate systems.

• Release management for different applications, acting as Release Manager, coordinating deployments, validations, and communication between technical and business teams.

• Administration and support of VDI (Virtual Desktop Infrastructure) environments, including virtual machine management and corporate user access.

• Management of multi-factor authentication (MFA) and access control to corporate applications, ensuring security and compliance with access policies.

• Management of application access from VDI and support for the use of corporate OneDrive, facilitating operational continuity for users in remote environments.
DKV Seguros
Project Manager/Scrum Master
March 2021 - August 2022 (1 year and 5 months)
• Comprehensive incident management, from detection and analysis to resolution and final implementation, coordinating with the involved technical and functional teams.
• New developments:
◦ The following projects were carried out:
▪ Mass onboarding of policyholders and insured individuals in collective policies from different channels.
▪ New renewals platform.
▪ New application for managing quotes for the onboarding or renewal of policies for companies and their employees.
▪ Usage frequency reports on actions and amounts for clients' different policies.
▪ Digital card
▪ New documentation digitization workflow for onboarding, framework agreements, and regulatory documents.
▪ Technology migration for performance improvement in (Angular, .NET Core).

Technologies: Angular, .NET, Azure DevOps, Wrike, Visual Studio, Mainframe, ESB, K2, JIRA, Confluence.
SANTANDER TECNOLOGÍA
Project Manager
June 2019 - March 2021 (1 year and 9 months)
Mexico
• RDT: Responsible for leading the automated decision-making tool for credit application admission processes. This tool is primarily responsible for ensuring effective and efficient decision-making in the bank's credit admission processes, covering various credit product acquisition channels.