Marion Tichadou

Hello,

I'm Marion, specializing in CRM and Digital Marketing for over 12 years.

I've had the opportunity to work for numerous businesses: e-commerce, banking services, tourism, cosmetics, wellness, and more!

My MISSION is to support you in growing your business... notably through:

A 💡 AUDIT of the existing situation to identify your business/marketing objectives, highlight areas for improvement, and actionable quick wins detailed through...

...An operational and detailed 🗺 ACTION PLAN based on: audiences, budgets, channels, messages, frequencies, planning.

WORKSHOPS to identify personas and the customer journey (pain points, motivations, etc.).

Monitoring of OPERATIONAL ACTIONS based on the plan or needs selected by you:

-> ACTIVATION:

To increase your conversion rate of visitors/prospects.

Example: Data collection and opt-in strategy, Campaign management

-> RETENTION:

To increase your Average Order Value, Repeat Purchase Rate, CLV

Ex. Definition of segmentations, Configuration of personalized and automated journeys, Database animation

-> REFERRAL:

To recruit more contacts

Ex. Implementation of Referral and/or Ambassador systems

DIAMOND RECOMMENDATIONS for your CRM:

> Selection of a tool based on your needs

> Integration: setup + connection with existing tools

> Cleaning of your database

COACHING AND TRAINING SESSIONS to share knowledge with businesses

MARTECH:

> Relational Mkt: Customer.io, Klaviyo Dot Digital, Salesforce Marketing Cloud, Brevo, Mailchimp,

> Web: Shopify, Wordpress, Squarespace, Magento,

> Analytics: Google Analytics, Google Tag Manager

> Data visualization: Google Data Studio, Microsoft Power BI

Contact me to share more details about your project!

See you soon!