About Marion
English
Conversational
French
Native or bilingual
Experience
- CAF DE LA LOIREUser Service Advisor (CSU)PUBLIC SECTORJanuary 2024 - January 2026 (2 years)Saint-Étienne, FranceFace-to-face reception of users and assistance with their administrative procedures (CAF, social benefits) Information, advice, and guidance on rights and benefits - mastery of CAF legislation• Detection and management of complex, sensitive, or conflictual situations with mastery and benevolence• Promotion of online services and support for users' digital autonomy• Reception in pairs at several departmental sites, independent of headquarters• Handling of complex situations: social emergencies, reinforced support, distress situations• Constant adaptation of responses to individual user needs• Active contribution to the continuity and quality of public service
- Mystical Capture Co - PhotographeSelf-entrepreneurARTS AND CRAFTSJanuary 2013 - Today (13 years and 5 months)Saint-Chamond, FranceUnder the brand Mystical Capture Co, I offer a complete range of photography and digital creation services, with a rare specialty: iris photography.In studio sessions, I capture the unique textures and colors of your iris to create an art print or a precious memory — portraits, family, wedding, and official ID photos (ANTS) complete my services in Saint-Chamond and its surroundings.In parallel, I develop and sell digital resources for photographers: iris overlays, presets, and Photoshop/AI guides, available on Etsy (1,200+ sales, 5-star rating). I am proficient in creative AI tools (MidJourney, Firefly, advanced Photoshop retouching) and occasionally assist other creatives with their visual projects.Passionate about digital creation, I combine technical expertise, a sense of premium aesthetics, and careful customer experience — every project, whether photographic or digital, is handled with the same high standards.
- VENTE & CONSEIL CLIENTChaussea, SFR, OrangeJanuary 2005 - January 2020 (15 years)A.N.D. enseignes, Chéméré, FranceWith diverse experience in demanding sales environments — consumer electronics, ready-to-wear, and event management — I master all stages of customer relations: reception, needs assessment, personalized advice, product argumentation, and closing.Accustomed to working in teams in high-customer-flow environments, I quickly adapt to internal procedures, cash register systems, and sales targets. My time in telephony particularly trained me in complex sales with contract follow-up and customer loyalty.Rigorous, friendly, and results-oriented, I am comfortable both in face-to-face interactions and on the phone, and I know how to handle delicate situations professionally.
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Education
- Professional Title VEM - Multimedia Expert SalespersonCFA Ducretet2006Titre Professionnel VEM - Vendeur Expert Multimédia