About Marion
- Responding to emails and client requests
- Tracking orders, reservations, and appointments
- Gentle follow-ups and after-sales service management
- Creating visuals on Canva (posts, stories, ebooks…)
- Assistance with writing and sending newsletters
- Proofreading and formatting content (PDFs, offers, reports…)
- Creating tracking spreadsheets (Google Sheets, Excel)
- Content planning
- Filing documents and sorting email inboxes
- Entrepreneurial experience: complete management of an independent business (administrative, clients, communication)
- Rigor and attention to detail
- Adaptability to each client's tools and processes
French
Native or bilingual
Experience
- Marion Ledain- Ostéopathe animalierAnimal OsteopathJanuary 2021 - Today (5 years and 5 months)Complete business management: appointment scheduling, client follow-up, invoicing. Communication and customer relations (email, phone, messages). Agenda organization and daily administrative management. Promotion of services via social media and digital tools. 💡 Transferable skills: organizational skills, autonomy, administrative rigor, customer relations, schedule management, digital communication.
- DecathlonSales and Logistics EmployeeJanuary 2022 - January 2025 (3 years)Customer reception, advice, and sales management. Inventory management, order preparation, and tracking. Data entry and product file updates. Inventory organization and administrative management.
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Education
- NIAO (National Institute of Animal Osteopathy) Animal Osteopathy School2021
- Law and Economics DegreeUniversity of Paris X2016Licence de droit et d'économie