Freelancer profile translated to English.

Description

Operational & organizational strategy

Organized, empathetic, and solution-oriented, I combine strategic vision and operational expertise to support management and ensure overall company performance.

As a Business Manager and the leader's right hand, I drive operational strategy, team coordination, and key file management to ensure alignment of objectives and fluidity of processes. My approach combines anticipation, rigorous planning, and adaptability, allowing me to effectively solve problems and optimize performance.

My strengths:

✅ Organization and planning: Prioritization, rigorous file tracking (invoices, quotes, follow-ups), and proactive deadline management.

✅ Operational management: Supervision of administrative and financial processes (invoicing, quotes, customer/supplier follow-ups) for maximum efficiency.

✅ Empathy and leadership: Key interface between management and teams, with the ability to understand human and organizational challenges.

✅ Problem-solving: Analysis of issues, constructive questioning, and implementation of pragmatic solutions.

✅ Stress management and adaptability: Ability to thrive in dynamic environments while maintaining a high level of performance.

Seeking new challenges where my organizational skills, versatility, and commitment can contribute to ambitious and structuring projects.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Nérac (up to 30km), Agen (up to 30km)

Auto-entrepreneur
Virtual Assistant
TECH
February 2020 - Today (6 years and 4 months)
Nérac, France
For 6 years, I have been assisting professionals, VSEs, and entrepreneurs in their daily administrative management.
My role: to save them time and provide them with flawless organization, so they can focus on developing their business.

My key tasks:
Administrative support: Data entry, filing, digital archiving, document preparation (contracts, quotes, invoices).
Client relations: Phone reception, email management, file follow-up.
Process optimization: Implementation of management tools to automate repetitive tasks.
Results:
✔ 30% reduction in administrative time for my clients
✔ 100% satisfaction (testimonials available upon request)
✔ Long-term collaboration with 90% of my clients
Administrative Management Invoicing Customer Follow-up Pre-accounting Virtual Assistant
Comerso
Sales Administration Assistant
LOGISTICS AND SUPPLY CHAIN
December 2015 - January 2020 (4 years and 1 month)
Agen, France
Creation and Management of the Sales Administration Department –

As the first employee, I structured the Sales Administration Department (Aides et Dons en Nature - Aid and In-Kind Donations) by collecting unsold goods from supermarkets for redistribution to charities. This project helped to value waste and benefit from tax credits, while having a positive social and environmental impact.

Key Tasks:
✔ Complete administrative management: Phone reception, expense entry, invoicing, list management (tracking of collected goods), incoming/outgoing mail/emails.
✔ Organization and follow-up: Filing, archiving, administrative file tracking, weekly anomaly management (dedicated tool).
✔ Tax optimization: Issuance of donation receipts for tax credits and tax relief (tax certificates).
✔ Logistics and coordination: Management of office supplies, vehicle fleet, and phone subscriptions.
✔ Client relations: Follow-up and reminders to partners.

Summary:
→ Versatility: Handling all administrative and logistical tasks for the department.
→ Responsibilities: Autonomy and cross-functional project management from the start.
→ Impact: Direct contribution to waste reduction and tax optimization for the company.

A formative experience that strengthened my organizational skills, rigor, and ability to manage varied tasks independently.
Outsourced Administrative Management Responsive Independent Assistant Physical and Phone Reception
Limagrain Europe
Administrative and Technical Assistant
AGRICULTURE
August 2015 - November 2015 (4 months)
Nérac, France
At Limagrain, a major player in the seed sector, I provided comprehensive technical and logistical support for the operational teams.

My role:to ensure the smooth running of administrative processes, resource management, and coordination between departments, in a demanding and dynamic environment.

Key Tasks:
✔ Reception and coordination: Physical and phone reception, interface between field teams and central departments.

✔ Seasonal contract management: Tracking hours, absences, and schedules for a variable workforce.

✔ Administration and logistics:
Expense reports and associated budget management.
Filing, archiving, and traceability of technical and administrative documents.
Order and shipping management (deadline tracking, supplier relations).
✔ Resource management:
Vehicle fleet coordination (reservations, maintenance tracking, schedules).
Management of emails, mail, and internal/external communications.
✔ Process optimization: Implementation of tools to simplify contract and order tracking (e.g., shared Excel files, automatic alerts).

Summary:
→ Technical and administrative versatility: Handling all logistical and HR tasks for seasonal teams.
→ Rigor and organization: Ensuring seamless tracking of contracts, orders, and material resources.
→ Adaptability: Effective management of peak activity and unforeseen events in a constantly evolving environment.

An experience that strengthened my ability to combine technical, organizational, and client relations skills, assets that I now bring to my clients as an independent professional.
Physical and Phone Reception Employment Contract Administrative Management Order Management Outsourced Administrative Management