Freelancer profile translated to English.
Back to original languageAbout Marion
Specialized trainer in wellness, well-being, beauty, and SPA, I help professionals in the sector (beauticians, practitioners, institute managers, spa teams, cosmetic brands) master high-quality massage techniques and structure a profitable customer journey. My approach combines field expertise, gentle pedagogy, and business vision to sustainably transform your business.
What I bring to my clients:
Personalized and professional training, focused on people
Interactive and collaborative pedagogy, promoting rapid adoption of best practices
Tailor-made support, with post-training follow-up to anchor results
Operational tools to boost loyalty, rebooking, and average basket size
Preliminary diagnosis to adapt each journey to your objectives and level
Methodology / Approach
My signature "Before • During • After" program revolves around a personalized diagnosis, guided practice, and individualized follow-up (video calls, Q&A, practical resources). Each training is designed as an immersive and evolving experience, where theory, practice, and strategy intertwine to grow your expertise and sustain your business.
French
Native or bilingual
Can work on-site
Avignon (up to 50km), Marseille (up to 50km), Paris (up to 50km), Lyon (up to 10km)
Experience
- ALPILLES FORMATIONWellness & SPA TrainerHEALTH AND WELLNESSOctober 2024 - Today (1 year and 8 months)FranceSupport beauty professionals (beauticians, spas, practitioners) to:Master high-end massage techniques to offer an exceptional customer experience.Structure a profitable customer journey: loyalty, rebooking, increasing average basket size.Ensure lasting results through post-training follow-up and performance indicators (KPIs).Added Value:Immersive Before/During/After training with a 30-day roadmap.Flexible modalities: in studio or on-site, in France.Strategic support: initial diagnosis, agreement, pre-work, follow-up at D+15 and D+30.Measurable impact: rebooking rate, average basket progression, new client acquisition.Differentiation:Wellness & SPA Expertise.Results-oriented approach and premium customer experience.Adapted formats (1 to 4 people) for personalized learning.
- YON-KATrainerHEALTH AND WELLNESSSeptember 2017 - August 2024 (6 years and 11 months)Auvergne-Rhone-Alpes, FranceTraining & Coaching: Deploy training and coaching programs for institutes, spas, hotels, and schools, promoting operational excellence.Pedagogical Design & Protocols: Create innovative treatment protocols and adapted educational tools to enhance service quality and differentiation.Facilitation & Organization: Lead and facilitate meetings, seminars, and on-site coaching sessions with an interactive and professional approach.Business Development & Visibility: Manage sales, prospecting, product promotion, and press relations to increase brand awareness and performance.
- L'OREAL PARISTraining Manager & CoordinatorHEALTH AND WELLNESSJanuary 2015 - March 2017 (2 years and 2 months)Paris, FranceTrainer Supervision & Training: Develop trainers' pedagogical skills to ensure effective and consistent knowledge transfer.National Coordination: Oversee the organization of agencies and seminars nationwide, ensuring consistency of actions and quality of events.Recruitment & Onboarding: Select, integrate, and support new teams to foster their success and engagement.Pedagogical Innovation: Design and supervise innovative educational tools to enrich the learning experience and enhance training performance.
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Education
- Commercial Trainer for Beauty Brands & CompaniesEMA SUP2012Formateur commercial pour marques & enseignes de beauté
- High School DiplomaEcole Privée Françoise Maurice2008Bac