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Marion DuguetMD

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Freelancer profile translated to English.
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About Marion

Administrative and commercial assistant for over 10 years, I now put my expertise, rigor, and creativity at the service of entrepreneurs, artisans, and small businesses. Organized, autonomous, and with excellent interpersonal skills, I help you save time by taking charge of your administrative tasks, managing your emails, your customer follow-ups, your orders, your simple quotes, as well as writing or enhancing your content.

Accustomed to managing large volumes of information, coordinating with different departments, and responding precisely to customer requests, I work with seriousness, discretion, and efficiency. I am also an event florist, which nourishes my sense of detail, aesthetics, and the careful presentation of your documents or product sheets.


My goal: to offer you reliable, flexible, and human support so that you can concentrate on your core business, with complete peace of mind.

  • French

    Native or bilingual

  • English

    Conversational

  • Spanish

    Conversational

Remote only
Primarily works remotely

Experience

  • Billie et les Fleurs
    Event Florist
    ARTS AND CRAFTS
    January 2023 - Today (3 years and 5 months)
    18000 Bourges, France
    As a freelance event florist, I assist my clients in creating custom floral arrangements for weddings, private, and professional events. I manage the entire project: Briefing, advice, quotes, material selection, logistical organization, creation of arrangements, and on-site installation. This activity has allowed me to develop strong autonomy, great rigor, and a refined aesthetic sense, as well as precise management of client requests, schedules, and supplies.
    Event project management Customer relations and personalized support Logistics and operational organization Creativity and visual enhancement Micro-business administrative management
  • ADV (Georges Monin SAS
    Sales Assistant
    AGRICULTURE
    January 2011 - January 2021 (10 years)
    18000 Bourges, France
    As a sales assistant in order processing at Monin, I was responsible for the complete follow-up of customer orders: entry, validation, coordination with logistics and supply chain, checking availability, and monitoring deadlines. I also managed daily customer relations, specific requests, disputes, after-sales service, and product returns. I ensured the updating of CRM/ERP databases (JDE) and the smooth flow of information between departments. This experience provided me with rigor, a service-oriented mindset, responsiveness, and excellent administrative organization.
    complete administrative management of orders customer relations and personalized follow-up internal coordination (logistics, sales, supply chain) Management of disputes, after-sales service, and product returns CRM / ERP update and customer data tracking
  • Pollen fleuriste Bourges
    Florist
    ARTS AND CRAFTS
    September 2021 - March 2023 (1 year and 6 months)
    18000 Bourges, France
    At Pollen, I held a versatile florist position combining creation, advice, and daily shop management. I created custom floral arrangements, welcomed and advised customers, prepared orders, and ensured the visual appeal of the sales area. I was also responsible for stock organization, receiving merchandise, managing the cash register, handling emails, and creating quotes. This experience allowed me to develop an aesthetic sense, rigor, adaptability, and excellent customer relations.
    Commercial follow-up: quotes, orders, reminders, after-sales service Customer relations and personalized support Customer relations and service floral creation and aesthetic sense visual enhancement

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Education

  • Florist CAP (Vocational Qualification Certificate)
    IFSA & Nature
    2022
    CAP Fleuriste
  • Baccalauréat Littéraire (Literary Baccalaureate)
    Lycée Alain Fournier
    2005
    Baccalauréat Littéraire

Skill set

Categories