About Marion
French
Native or bilingual
English
Fluent
Experience
- Banque Delubac & CieInternational Back Office ManagerBANKING AND INSURANCEDecember 2021 - Today (4 years and 5 months)Le Cheylard, FranceHandling claims and disputes related to international operations: processing departure notices, managing amendments, tracking fund returns.Entering and controlling international SWIFT transfers, verifying data compliance.Smooth communication with counterparties and internal teams, in a demanding environment.
- l'E-commerce de cosmétiques naturelsManager of INOFFENSIFE-COMMERCEJanuary 2017 - September 2021 (4 years and 8 months)Marseille, FranceCreation and management of an e-commerce site specializing in natural cosmetics and zero-waste accessories.SEO writing of product descriptions and editorial content, in line with the brand's ethical values.Customer relationship management, handling requests, order and return tracking.Overall project management: logistics, communication, branding, responsible positioning.
- CICReceptionistBANKING AND INSURANCENovember 2018 - February 2019 (3 months)Chambéry, FranceIn-person and telephone reception for private and professional clients.Processing of current transactions: transfers, check deposits, account openings.Directing clients to advisors based on their needs.Contribution to service quality and customer loyalty.
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Education
- MASTER 2 International Economics and FinanceUniversity Paris XIII2012MASTER 2 Economies et Finances Internationales
- Professional Bachelor's Degree in Banking, Finance, Insurance2010Licence Professionnelle Banque, Finance, Assurance