About Marine
French
Native or bilingual
English
Fluent
Experience
- Club MedTravel Experience DesignerMay 2022 - July 2023 (1 year and 2 months)Rouen, FranceTravel consultant at Club Med agency- Advise clients on their Club Med travel plans- Conduct sales interviews according to a given method- Know the products and destinations to market them effectively- Stay informed about the reception formalities of the various destinations marketed- Meet monthly sales targets- Follow up and process files after booking (invoicing, modification, cancellation)
- Assurance MaladieAdvisorSeptember 2021 - May 2022 (8 months)Rouen, FranceCovid Tracing Advisor at DRSM Normandy (Regional Directorate of Medical Services, linked to Health Insurance)- Conduct telephone health surveys with people tested positive for Covid-19- Identify, track, and isolate patients by giving them instructions to follow- Respond to patients' concerns and questions- Draft official documents and transmit them to the insured persons concerned- Follow up on insured persons' files
- Westotel PornicReceptionistJuly 2021 - September 2021 (2 months)Pornic, FranceReceptionist at Westotel de Pornic ****, during the establishment's first opening- Welcome guests in a hotel with 100 rooms and 4 seminar rooms- Perform check-ins / check-outs- Manage availability, options, and walk-in, email, phone, and online booking platform reservations- Ensure customer satisfaction- Respond to customer questions, reviews, and comments- Invoice and collect payments from clients
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Education
- DUT in Marketing TechniquesUniversity of Rouen2017