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Marine T.MT

Marine T.

Administrative Assistant and Copywriter

€125/day
Rouen, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Marine

After several years of experience as a hotel receptionist, I am now a self-entrepreneur as an administrative assistant / virtual assistant.

I primarily offer my skills to freelancers who need administrative support. I can perform basic secretarial tasks, but my ability to adapt quickly allows me to cover a wide range of activities.

Managing emails, calls, and billing has been part of my daily routine for years. By listening to my clients, I make customer satisfaction my priority. I am also an autonomous and organized person who values a job well done.

For more information, please do not hesitate to contact me.
  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Club Med
    Travel Experience Designer
    May 2022 - July 2023 (1 year and 2 months)
    Rouen, France
    Travel consultant at Club Med agency
    - Advise clients on their Club Med travel plans
    - Conduct sales interviews according to a given method
    - Know the products and destinations to market them effectively
    - Stay informed about the reception formalities of the various destinations marketed
    - Meet monthly sales targets
    - Follow up and process files after booking (invoicing, modification, cancellation)
  • Assurance Maladie
    Advisor
    September 2021 - May 2022 (8 months)
    Rouen, France
    Covid Tracing Advisor at DRSM Normandy (Regional Directorate of Medical Services, linked to Health Insurance)
    - Conduct telephone health surveys with people tested positive for Covid-19
    - Identify, track, and isolate patients by giving them instructions to follow
    - Respond to patients' concerns and questions
    - Draft official documents and transmit them to the insured persons concerned
    - Follow up on insured persons' files
  • Westotel Pornic
    Receptionist
    July 2021 - September 2021 (2 months)
    Pornic, France
    Receptionist at Westotel de Pornic ****, during the establishment's first opening
    - Welcome guests in a hotel with 100 rooms and 4 seminar rooms
    - Perform check-ins / check-outs
    - Manage availability, options, and walk-in, email, phone, and online booking platform reservations
    - Ensure customer satisfaction
    - Respond to customer questions, reviews, and comments
    - Invoice and collect payments from clients

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Education

  • DUT in Marketing Techniques
    University of Rouen
    2017

Skill set

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