Marine Mika

Technical advice and B2B sales: supporting clients in choosing complex products (valves, check valves, fittings, regulation equipment…)

Bid and quote management: analysis of specifications, pricing, custom order tracking

Business development: telephone prospecting, portfolio management, follow-ups, customer loyalty

Supplier relations: product sourcing, negotiation of deadlines and prices, updating technical data sheets

Logistics interface: coordination with the warehouse for order processing, deadlines, and deliveries

B2B customer reception and advice: analysis of technical needs, guidance towards suitable solutions (hardware, PPE, plumbing, tools, etc.)

Point of sale management: receiving and stocking products, pricing, merchandising, and restocking

Order follow-up: processing quotes, reservations, supplier follow-ups, dispute resolution

Achieving commercial objectives: additional sales, promoting special offers, professional customer loyalty

Routine administrative management: processing emails and mail, agenda keeping, drafting professional documents, optimized digital filing.

Commercial & financial follow-up: preparing quotes and invoices, customer follow-ups, accounting entries, payment and expense tracking.

Organization & coordination: meeting preparation, event logistics, cross-functional project management, planning and reporting.

Structuring internal processes: implementing collaborative tools, work procedures, automation of recurring tasks.

Client and partner support: daily interface with my clients' customers (outsourced switchboard, file tracking, telephone reception).