Freelancer profile translated to English.
Back to original languageAbout Marine
With 7 years of experience in digital agencies, large corporations, and startups, I offer to support your projects by leveraging my project management skills, participating in the implementation of clear processes and effective tools, while also utilizing my creative side. I have a transverse background: both through my experiences in different types of structures and on various topics, digital marketing, CRM data, transformation, while maintaining a focus on project management / PMO.
French
Native or bilingual
English
Fluent
Spanish
Conversational
Can work on-site
Paris (up to 20km)
Experience
- Witco (ex-MonBuilding)Onboarding Manager & CSM Key AccountApril 2021 - Today (5 years and 2 months)Paris, FranceWitco is an all-in-one app for more serviced and collaborative spaces. Available for all asset types (offices, coworking, co-living, residences, student housing, etc.), we focus on driving strong occupants' satisfaction and improving building management through:- a better communication flow: latest news, incident reporting/tracking, events, etc.- a fostered community: real-time chat, directory, forum, ads, polls, etc.- a one-stop shop for all the building's services/amenities: booking of shared spaces, marketplace, gym, concierge services, online payment, IoT & connected devices, etc. Witco also provide real-time information and anonymous data to building/ facilities managers, to enable them to better apprehend the use of their building and make business decisions.
- Air France-KLMTransformation Manager - Organization & Support FunctionsSeptember 2019 - April 2021 (1 year and 7 months)95700 Roissy-en-France, FranceIn the team in charge of the transformation of the organization and support functions of Air France :- Definition of organizational guidelines- Organization, interaction and process mappings- Program animation and progress monitoring- Co-design of target organizations with collaborative methodology
- Air France-KLMBusiness Analyst in Digital Marketing & Operational ResearchDecember 2017 - September 2019 (1 year and 9 months)- Link between business owners and product teams of CDM departments : BI, data science and referential individuals.- Work with different teams among Air France KLM to provide them with Customer data according to their use-cases :- Digital marketing subjects : e-acquisition, (eg: social media campaigns, social servicing, DMP), e-mailing personalization, website and mobile app personalization.- Customer experience (eg: provide data via iPads onboard to personalize customer's contact) Operational subjects (eg: disruption informations)- Coordination of IT developments : functional testings and validation
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Education
- Master 2 (M2), MarketingIÉSEG School of Management2015Master 2 (M2), Marketing
- Exchange Program - One semester, MarketingIMT Ghaziabad - India2013Exchange Program - One semester, Marketing