Freelancer profile translated to English.

Description

Consultant and trainer. Design Thinking / UX - CX research

👉🏼 Fostering human-centered, sustainable, and collaborative innovation!

Convinced by innovation management through usage, I support project leaders, private companies, and public structures through a qualitative and strategic approach.

My activities:

UX & CX Research:

Qualitative studies (interviews, focus groups, field research), usage analysis, user testing, UX audits, Personas, user journeys...

Strategy & Innovation:

Opportunity studies, market positioning, value proposition definition, specifications, design recommendations.

Facilitation and Collective Intelligence:

Creativity workshops, co-design, ideation, productivity, project management.

Support & Coaching:

Methodological support for structuring and piloting innovative projects, support and follow-up for the implementation of methods and tools.

Training / Teaching:

Design Thinking methods and tools, UX & CX research, innovation management through usage, UX / CX strategy, value proposition, eco-design or thinking for tomorrow.

They trust me:

IMT Mines Alès (School, incubator, student incubator) and HUB créativité), IMT Mines Alès (School and incubator), BIC Innov’up (incubator), Alès Myriapolis, Via Innova, Réseau AD’OCC, OPENIMES, University of Nîmes, PEPITE-LR, ...

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Montpellier (up to 50km), Montpellier (up to 100km), Paris (up to km), Toulouse (up to 100km), Lyon (up to km)

IMT Mines Albi
UX-CX Speaker
EDUCATION AND E-LEARNING
September 2022 - Today (3 years and 9 months)
Albi, France
UX design speaker / user research. Training, collaborative workshops, methodology, co-design, specifications.
Entrepreneurship User Experience Design Customer Experience
Fondation i2ml
Social Designer
SOCIAL NETWORKS
January 2013 - June 2022 (9 years and 6 months)
Training / design of training programs / qualitative studies / UX research / silver economy sector
Urbassist
UX-CX Consultant
ARCHITECTURE AND URBAN PLANNING
June 2020 - June 2020 (1 month)
Montpellier, France
Qualitative study for the design of a SaaS platform to assist in the submission and management of dematerialized urban planning application files. Field research, process analysis, interviews, focus groups, specifications, design recommendations, user testing.
Qualitative Study User Research Customer Experience User Experience Design