Freelancer profile translated to English.

Description

I support determined coaches and trainers who want to make a difference.

We work hand in hand on your support.

I am by your side for the management of your training/coaching sessions and your customer care.

Ready to embark with me?

I have always been driven by a constant desire: to help and support. Today, I bring my expertise to passionate entrepreneurs who want to grow their business without burning out.

My goal? To save you time and peace of mind so you can fully concentrate on your core business ❤️

My offers:

✨Forma’Booster✨

Focus on what drives you by entrusting me with the management of your training/coaching sessions.

I take care of:

registration management,

training files (quotes, agreements...)

planning,

training invoicing,

event organization,

payment tracking

visual creation of training materials

etc.

✨Care’Booster✨

Offer an exceptional customer experience by entrusting me with the management of your customer care.

I take care of:

onboarding

offboarding

platform animation,

exercise follow-up,

satisfaction tracking,

client relationship management,

technical support

etc.

🔥Together we make a difference🔥

Sometimes, a ready-made offer is not enough. Because your business is unique, your needs are too. What if we built together the solution that suits you 100%?

If our exchanges resonate and we have a real mutual crush, then we can go further and imagine a totally personalized support. The idea is to create a collaboration that makes sense, that integrates naturally into your business and that truly frees up your time and energy.

My goal? That you feel a real relief, that you know you can count on someone who understands your business and your challenges. If we are aligned, then we move forward together!

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

MT Assit'
Freelance Assistant
September 2023 - Today (2 years and 9 months)
I help coaches and trainers free up their minds and save time by taking care of their administrative and customer care management.
HAD Santé à Domicile
Administrative Assistant
September 2022 - June 2023 (9 months)
Saint-Étienne, France
Participation in the V2020 quality approach certification of healthcare facilities: -Tracking and analysis of satisfaction of patients and hospital doctors, referring physicians -Management of electronic document management, -Conducting internal audits and procedures, -Monitoring dashboards and indicators -Tracking of FEI and complaints, -Creation of communication materials, -Participation in meetings and committees and preparation of minutes.
Malakoff Humanis
Administrative Assistant
March 2022 - September 2022 (6 months)
Saint-Etienne, France
Management of a client portfolio to identify and resolve anomalies on DSN (Declaration Sociale Nominative), customer account management and collection of contributions for supplementary retirement.